Relationship Manager, Priority Clients

Standard Chartered Plc; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Standard Chartered plc is seeking a results-driven professional to drive client acquisition and manage relationships with high-net-worth individuals in Singapore. You will conduct consultative financial analyses, present market insights, and develop monthly plans with the team to meet sales targets.

You will engage in marketing activities, source prospects, and coordinate referrals while ensuring strict AML and regulatory compliance.

Qualifications

• RNF & CFMAS certificates are required.
• Experience in acquiring clients and managing high-net-worth accounts.
• Technical knowledge of consumer banking products such as treasury, equities, funds and insurance.

Responsibilities

• Conduct professional financial analysis and profiling sessions with customers to meet their objectives.
• Deepen relationships by providing regular market updates and trend analysis on financial products.
• Draw up monthly plans with the team to achieve sales targets for new business and client acquisition.
• Participate in marketing and promotional activities for client acquisition.
• Source and call on individual prospects and manage client retention.
• Organise and conduct sales presentations for groups and organisations.
• Solicit referrals from other departments and staff, ensuring compliance with AML procedures.
• Ensure compliance with bank regulations and external authorities.

Skills

Client acquisition

HNW account management

Banking product knowledge

Education

RNF & CFMAS Certificates

Job description

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key stakeholders

• Product managers, STMs and etc.

Our Ideal Candidate

• RNF & CFMAS Certificates

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.