Relationship Manager, International Clients

Standard Chartered Bank; Singapore; Hybrid; SGD 90,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Flexible working

Job summary

Standard Chartered Bank in Singapore seeks an experienced Wealth Advisory Specialist to maximize new business opportunities and deepen client relationships. You will conduct professional financial analyses, present wealth solutions, and support cross-border clients in the UAE market.

You will collaborate with branch and PB teams to meet sales targets, participate in marketing activities, and ensure compliant, high-quality service across client segments. Flexible hybrid work is available.

Qualifications

• 4+ years in wealth and retail banking
• Strong understanding of investment, insurance and lending products
• Experience conducting financial needs analysis and wealth solutions
• UAE market experience and cross-border banking exposure would be advantageous

Responsibilities

• Conduct professional financial analyses and profiling sessions with clients
• Deepen client relationships through market updates on local and international products
• Draw monthly plans with PB team to achieve sales targets
• Participate in marketing and promotional activities for client acquisition
• Source and call on individual prospects and referrals
• Provide high-quality after-sales service and manage client attrition

Skills

Client Acquisition

Relationship Mgmt

Investment Advisory

Regulatory Knowledge

Communication

Job description

Job Summary

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals.
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
• Client Relationship Management
• Financial Advisory Activities

Motivations

• Building long-term trusted client relationship rather transactional sales
• Continuous learning in investments, financial markets and wealth management
• Solving complex client financial needs with holistic solutions

Our Ideal Candidate

Key Experiences

• 4+ years’ experience in wealth and retail banking experience
• Strong understanding of investment, insurance and lending products
• Experience conducting financial needs analysis and provided wealth solutions
• Experience serving affluent, international clients based in UAE and understanding their cross-border banking and wealth management needs would be advantageous.
• Experience in managing UAE market.
• UAE financial advisory exposure would be advantageous.

Certifications / Qualifications

• CMFAS Certifications
• RNF registered

Role Specific Technical Skills and Competencies

Must-have Skills

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• Client Acquisition & Prospecting
• Relationship Management and Client Retention

Other Skills

• Investment & Wealth Advisory
• Risk, Compliance & Regulatory Knowledge
• Business Development & Networking
• Communication

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.

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