Senior Project Manager, Hybrid Network Delivery

Tata Communications Limited; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

Tata Communications Limited is hiring a seasoned Project Delivery lead in Singapore to drive large-scale hybrid network service projects end-to-end. You will orchestrate hardware planning, environment provisioning, documentation, and deployment across diverse applications, while guiding cross-functional teams through complex timelines and budgets.

With 7–12 years in technical support and project delivery, you will manage procurement, performance reviews, and process improvements to ensure faster

Qualifications

• Btech/Diploma (preferably MBA)
• 7-12 years of experience in technical support, project delivery in technology industry

Responsibilities

• Plan for execution across various types of projects (small, medium, large and complex)
• Responsible for hardware planning, environment provisioning, documentation, and application deployments for variety of applications and services
• Allocate resources based on skill and capability required for the projects
• Oversee and guide procurement lifecycle related to project procurement
• Guide and mentor technical implementation leads and program management team for low level design, project execution within schedule and cost
• Participate and drive customer review meetings for large and complex projects
• Coach and guide team for handling all the projects
• Drive OEM or Partner or Vendor performance reviews
• Periodically review business processes and performance against various parameters (turnaround time, ease of use, first time right, cost)
• Track success of complete projects against their specific KPIs
• Participate in review calls to provide status update, resolve any dependencies,
• Oversee roll out of change plan and drive course correction where required
• Collaborate with various teams within the business (such as sales support, commercial, sales, etc. ) to identify issues and opportunities
• Drive mitigation of delivery issues and timelines through effective escalation management with senior management when necessary
• Review progress and margins of projects on a periodic basis and ensure faster revenue realization through appropriate prioritization of orders
• Conduct periodic meetings with customers or stakeholders or vendors to discuss issues and related action items. Identify areas of improvement and drive specific initiatives to address issues raised by customers around order delivery
• Diagnose, troubleshoot, and resolve problems, and take corrective action when necessary. Provide technical expertise, business planning and workflow management for ensuring smooth integration of network and system
• Define service realization and SOPs for Service Delivery and resolve escalated issues
• Ensure that all projects are handed over to the Operations team post completion of all deliverables.

Skills

Project management

Stakeholder management

Budgeting

Cost management

Financial planning

Customer service

Vendor management

Change management

Leadership

Education

B.Tech / Diploma

MBA

Job description

Tata Communications Limited is hiring a seasoned Project Delivery lead in Singapore to drive large-scale hybrid network service projects end-to-end. You will orchestrate hardware planning, environment provisioning, documentation, and deployment across diverse applications, while guiding cross-functional teams through complex timelines and budgets.

With 7–12 years in technical support and project delivery, you will manage procurement, performance reviews, and process improvements to ensure faster