Senior Product Manager (GASP)

GovTech Singapore; Singapore; Hybrid; SGD 100,000 - 140,000; Full time

Job summary

GovTech Singapore is seeking a highly driven Product Manager or Senior Product Manager to join our team. In this fast-paced role, you will own a product or feature area, shaping strategy and measuring impact on public value.

You will collaborate with software engineers, data scientists, and UX designers to translate ideas into scalable anti-scam solutions. You will work with leadership and partners, including SPF and global platforms, to deliver trusted, high-impact outcomes for citizens and

Qualifications

• Proven experience in product management with end-to-end delivery.
• Strong analytical intuition to assess risks from technical and market perspectives.
• Ownership mindset with ability to identify opportunities and drive improvements.
• Collaborative attitude to grow with the team and share learnings.

Responsibilities

• Own product strategy and vision, aligning cross-functional teams and defining North Star metrics.
• Evaluate features using data, user research, and market trends to guide decisions.
• Collaborate with software engineers, data scientists, and UX designers to balance speed, quality and simplicity.
• Coordinate with leadership and partners like SPF and global platforms to drive value.
• Lead broad, ambiguously-scoped projects and mentor junior team members.

Job description

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

The Role

We are seeking a highly driven and strategic Product Manager or Senior Product Manager to join our ranks. In this role, you will step into a fast-paced, high-stakes environment where your product decisions directly erode the Return on Investment (ROI) of transnational scam syndicates.

You will not be constrained to a single predefined path. Depending on the evolving threat landscape, you may take the helm of one of our mature, scaled systems, such as SATIS (our end-to-end scam analysis and intervention system), rMSE (our AI/ML site evaluator), or G.R.A.P.H (our relationship analytics hub). Alternatively, you may be tasked with the zero-to-one development of an entirely new anti-scam initiative to address emerging vulnerabilities.

Key Responsibilities

• Product Strategy & Vision: Own a product or feature area, driving its success from conception to launch. You will develop the product vision, align cross-functional teams around long-term goals, and define North Star success metrics to ensure your product delivers tangible public value.
• Analytical & Product Sense: Operate in an ambiguous, fast-moving space by making critical decisions and prioritisations based on data. You will continuously evaluate features informed by user research, market trends, and internal feedback loops, leveraging data to validate or pivot ideas prior to development.
• Execution & Delivery: Collaborate closely with software engineers, data scientists, and UX designers to balance speed, quality, and simplicity. You will foster a culture of agility, carefully navigating the short-term trade-offs of rapid deployment against long-term technical debt.
• Stakeholder Orchestration: Act as a crucial liaison between business leadership, operational partners like the Singapore Police Force (SPF), and global tech platforms (e.g., Google, Meta). You will navigate disagreements constructively, facilitate WOG (Whole-of-Government) alignment, and drive systemic value across the organisation.
• Mentorship & Leadership: Take full ownership of broad, ambiguously-scoped projects. You will synthesise complex data into clear strategic recommendations, proactively drive workstreams, and mentor junior team members to actively raise overall team capability and productivity.

[What we are looking for]

• Proven experience in product management, with a track record of independently owning assigned tasks or leading complex, end-to-end delivery of ambiguous projects.
• Strong analytical intuition with the ability to identify and mitigate risks from both a technical and market perspective.
• A profound sense of ownership to identify opportunities, recommend process improvements, and take calculated risks while learning from both successes and failures.
• A commitment to collaborative growth: you proactively offer help, constructively challenge existing processes for continuous improvement, and share successes and failures openly to ensure team success.

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech