Senior / Lead (Technical) Product Manager (Product Strategy Office)

GovTech Singapore; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Work from home

Generous leave

Learning & development

Job summary

GovTech Singapore is seeking an experienced Product Leader to drive cross-product experiences from conception to delivery. You will engage directly with business users to understand workflows and translate them into scalable solutions using GovTech platforms and AI tooling.

You will define metrics, manage backlogs, and collaborate with marketing to ensure smooth adoption of new capabilities, while promoting an AI-assisted, design-thinking approach across the organization.

Qualifications

• Diploma/Degree in Computer Science, Infocomm Technology, Engineering or related subject area.
• Strong analytical, conceptualisation and problem-solving skills.
• Good communication skills with the ability to pitch ideas and influence.

Responsibilities

• Engage directly with business users to understand workflows, pain points and objectives.
• Design technical solutions by identifying effective combinations of GovTech platform products and AI tools.
• Generate functional prototypes with business users to validate assumptions and refine product direction.
• Manage the backlog and define measurable success metrics for the solutions.
• Promote the use of GDP platforms and AI-assisted development across the organisation.

Skills

Analytical thinking

Communication skills

Problem-solving

Education

Diploma/Degree in CS/ICT/Engineering

Job description

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an 'outside-in' view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

What you will be working on

You will be involved in planning and executing the full product lifecycle including the following:

Crafting Cross-Product, End-to-End Experiences

• Engage directly with business users, demand aggregation and deal desk stakeholders to thoroughly understand their operational workflows, pain points, and strategic objectives.
• Design technical solutions by identifying the most effective combinations of existing GovTech platform products. As necessary, actively engage in agentic engineering—using AI coding agents, natural language prompting, and low-code/no-code platforms to rapidly prototype, build, and test working solutions.
• Generate functional prototypes in real-time alongside business users to validate assumptions and refine the product direction.
• Work out the product outreach and promotion strategies with the team responsible for customer success.

Product Strategy & Lifecycle Management

• Define clear, measurable success metrics for each solution, focusing on business user adoption, time saved, and operational efficiency.
• Manage the backlog for your specific solutions, balancing the need for rapid feature delivery with long-term technical debt management.
• Champion the "build with GDP platforms" and AI-assisted development mindset across the organisation, demonstrating how rapidly complex problems can be solved.
• Work with the Product Marketing team in transitioning business users to new solutions, ensuring they understand the capabilities and limitations of the built products.
• Establish continuous feedback channels with business users to inform iterative improvements and identify new platform feature requests to feed back to the core

What We Are Looking For

• Diploma/Degree in Computer Science, Infocomm Technology, Engineering or related subject area with relevant experience. Candidates with more years of experience will be considered for more senior roles
• 8+ years experience in product management, IT business analysis, application solutioning design and testing
• Experience in modern product development/management technologies and practices such as Agile, Cloud, Design Thinking, and Product-Centric Development will be strongly preferred.
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply
• Relevant certifications such as CITPM, COMIT, PMP, and Certified Scrum Master.

What we offer you:

We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*. We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.

Subject to the nature of your job role that might require you to be onsite during fixed hours.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech