Senior Product Manager, CCYC

GovTech Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Equal opportunity employer

Flexible work arrangements

Leave benefits and wellness programs

Job summary

GovTech Singapore is seeking a Product Manager to own the full lifecycle of one or more products. You will design and manage product roadmaps based on the agency's strategic goals, collaborating with UX and engineering to research, conceptualize features, and ensure successful rollout.

You will define metrics, supervise consumer behavior and perform data analysis to provide updates on feature performance while coordinating go-to-market and adoption strategies.

Qualifications

• Experience delivering digital products in a public-sector or large-scale environment.
• Ability to translate user needs into concrete features and user stories.
• Strong collaboration across UX, engineering and policy stakeholders.

Responsibilities

• Manage the product roadmap through all life cycle stages.
• Conduct research and analysis to identify market demand and trends.
• Scope business requirements, write user stories and prioritize product backlog with partners.
• Collaborate with UX teams to map reference journeys and craft content voice.
• Work with engineering to deliver releases on time and within budget.
• Execute go-to-market, adoption and usage strategies to deliver value to ecosystem partners.

Skills

Product management

Agile methodologies

Stakeholder management

Data analysis

User research

Tools

REST API

OAuth 2.0

React

CI/CD

Cloud

Job description

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[About the role]

As a Product Manager, you will be responsible for the entire life cycle of one or more products under GovTech. You will design and manage product roadmaps based on the strategic goals of the agency you are serving.

Working closely with colleagues specialising in user experience and engineering teams, you will conduct research, conceptualise features and ensure that they are rolled out successfully and on time. You will also define appropriate metrics, supervise consumer behaviour and perform data analysis to provide updates on feature performance.

[What you will be working on]

• Manage the product roadmap throughout stages of a product’s life cycle.
• Conduct research and analysis to uncover market demand and trends in order to innovate and conceptualise potential products or features.
• Scope business requirements, write user stories and prioritise product backlog in collaboration with partners.
• Work with user experience teams to record reference user journeys as well as content voice and copy to craft the product experience.
• Be a part of the development process and work with engineering teams to deliver product releases within budget and on schedule.
• Execute go-to-market, product adoption and usage strategies to deliver outstanding value proposition to ecosystem partners and achieve driven advantage.

[What we are looking for]

• Passion for using digital products to craft the daily interactions of residents and businesses.
• Familiarity with modern Internet technologies and practices such as Agile development methodologies, CI/CD practices, Cloud application infrastructure, REST API technology, OAuth 2.0 framework, REACT etc
• Knowledge of modern digital concepts around digital identity (sovereign or self-sovereign), data privacy and protection, and two-sided market model.
• Confidence in managing ambiguity, and the ability to put across sophisticated concepts simply and in an understandable manner.
• Excellent ability to influence partners across organisational boundaries.
• Agile and comfortable working in a fast-paced, ambiguous environment where priorities may shift.
• Bias for clarity, structure, and disciplined execution.

Nice-to-have

• Background or knowledge in AI, digital government, technology policy, or public-sector transformation.
• Experience working in or strong knowledge of Whole-of-Government or multi-agency environments.
• Experience in upskilling organisation in AI literacy and adoption

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech