Senior Product Manager

GovTech Singapore; Singapore; On-site; SGD 80,000 - 120,000; Full time

Benefits offered by this job

Market-competitive benefits

Employee wellness programs

Flexible work arrangements

Job summary

A government technology agency in Singapore is seeking a Senior Product Manager to lead the creation of a unified digital assessment platform. The role involves developing the product vision, managing cross-functional teams, and ensuring stakeholder alignment while maintaining high standards in examination integrity and security. Ideal candidates will have experience in product management within education technology, excellent stakeholder skills, and a strong understanding of regulatory compliance. The position supports flexible work arrangements and offers a competitive suite of employee benefits.

Qualifications

• Experience transforming complex digital platforms, preferably in education technology.
• Ability to influence senior government leaders and collaborate effectively.
• Experience leading product teams under security and quality standards.
• Strong analytical skills for actionable insights from data.

Responsibilities

• Develop product vision and strategy for the assessment platform.
• Lead cross-functional teams for user research and solution delivery.
• Design exceptional user experiences across examination processes.
• Define and track metrics for platform success and user satisfaction.

Skills

Product management experience

Stakeholder management skills

Leadership ability

Analytical skills

Deep technical capabilities

Comfort in ambiguity and complexity

Keen product intuition

Understanding of security and compliance

Job description

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation, developing capabilities in Data Science & AI, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

We offer a purposeful career to make lives better, empowering our people to master their craft through continuous learning and development, and embodying Agile, Bold, and Collaborative values to deliver impactful solutions.

Role Overview

You will play a pivotal role in shaping SEAB's reimagined digital ecosystem for examination administration and digital assessment, upholding trust and fairness while embracing continuous innovation. As a Senior Product Manager, you will lead the transformation of SEAB's examination and assessment capabilities into a unified, sovereign platform that seamlessly connects all processes and positions SEAB as a leader in secure, innovative assessment technology.

Key Responsibilities

• Develop the product vision and strategy for SEAB's examination administration and digital assessment platform, securing buy-in from senior stakeholders across SEAB and MOE.
• Galvanise action from internal and external stakeholders including policy teams, operations, technology, industry partners, and vendors to execute the unified ecosystem strategy that enables continuous innovation without vendor lock‑in.
• Lead a cross‑functional team of product managers, designers, and software engineers to rapidly discover problems through user research with exam administrators, markers, and educators, efficiently mitigate risks through prototypes and proof‑of‑concepts, and reliably deliver solutions through frequent, secure releases.
• Drive user advocacy by designing exceptional user experiences across the entire examination lifecycle and executing robust go‑to‑market strategies for exam administrators, question authors, markers, and educational institutions.
• Define and track appropriate metrics to measure platform success, user satisfaction, operational efficiency, and security compliance while supporting data‑driven product decisions.
• Balance development priorities between new examination capabilities, migration of reusable assessment components, and maintenance of existing systems, ensuring stakeholder alignment and uninterrupted examination operations.
• Actively uncover opportunities to leverage AI and emerging technologies to enhance examination security, streamline administrative processes, improve marking efficiency, and support innovative assessment methods within a controlled, auditable environment.
• Ensure platform sovereignty and security by maintaining SEAB's ownership and governance of critical examination infrastructure while enabling composable architecture for continuous improvement.

What we are looking for

• Product management experience with proven success driving transformation of complex digital platforms (education technology, assessment systems, or mission‑critical enterprise systems preferred).
• Excellent stakeholder management skills to influence senior government leaders and educational stakeholders, and collaborate effectively with cross‑functional teams in regulated environments.
• Comfort in ambiguity and complexity to discern the highest leverage problems in examination administration while navigating security requirements, compliance standards, and diverse user needs.
• Validated leadership ability to lead product teams in rapidly iterating and solving problems while maintaining rigorous security and quality standards essential for examination integrity.
• Deep technical capabilities to work effectively with design and engineering teams on secure, scalable platforms and understand the implications of composable architecture and API design.
• Keen product intuition to identify high‑potential opportunities for innovation in assessment technology while balancing reliability requirements and regulatory compliance.
• Strong analytical skills to synthesize examination metrics, user feedback, and operational data into actionable insights that improve both user experience and system performance.
• Understanding of security and compliance requirements, particularly in high‑stakes assessment environments where trust, fairness, and integrity are paramount.

What Success Looks Like

• A unified examination administration and digital assessment platform that seamlessly serves all user groups with high satisfaction and adoption rates.
• Successful modernisation of SEAB's examination processes while maintaining operational continuity and security standards.
• Strong stakeholder confidence in the platform's ability to uphold examination integrity while enabling innovation.
• Measurable improvements in operational efficiency, user experience, and assessment capabilities.
• Establishment of SEAB as a leader in secure, innovative assessment technology within the education sector.

What we offer you

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits offer a holistic and market‑competitive suite of perks, including leave benefits to meet your work‑life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at https://go.gov.sg/GovTechCareers.

Stay connected with us on social media at https://go.gov.sg/ConnectWithGovTech.