Senior Product Manager

Castle Island; Singapore; Hybrid; SGD 180,000 - 260,000; Full time

Job summary

BIT in Singapore is seeking a Senior Product Manager with a strong user-experience focus to lead product strategy and execution for client-facing experiences on our digital asset platform.

You will collaborate with design, engineering and business teams, conduct user research, translate insights into meaningful product improvements, drive analytics, and ensure our products remain intuitive, competitive and compliant across markets.

Qualifications

• Proven PM with strong emphasis on user experience in internet/fintech/platforms.
• Strong understanding of UX principles and user research methodologies.
• Experience with consumer-facing or institutional financial products is a plus.
• Data-driven with the ability to translate data into actionable product decisions.
• Excellent cross-functional collaboration and stakeholder management.
• Fluent in Chinese and English.

Responsibilities

• Define and iterate the product strategy and roadmap for user-facing products.
• Champion a user-centric approach by conducting user research and translating insights into improvements.
• Collaborate with design, engineering and business teams to deliver high-quality user-centered experiences.
• Drive competitive analysis to maintain a strong market position.
• Build and maintain product metrics to measure engagement, satisfaction and retention.
• Work cross-functionally with compliance, risk, marketing and operations to ensure delivery.
• Contribute to product culture and raise UX standards across the team.

Skills

User experience

Product strategy

Cross-functional leadership

Data-driven decisions

UX principles

Stakeholder management

Bilingual Chinese-English

Job description

About BIT:

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

Why Join Us:

At BIT, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

About the Role:

We are looking for a Senior Product Manager with a strong user experience focus to join BIT (formerly Matrixport). You will be responsible for driving product strategy and execution with a deep focus on client-facing experiences, ensuring our products are intuitive, compelling and aligned with user needs across our digital asset platform.

Job Responsibilities:

• Define and iterate the product strategy and roadmap for user-facing products, ensuring alignment with business objectives and market opportunities
• Champion a user-centric approach by conducting user research, identifying client pain points, and translating insights into meaningful product improvements
• Collaborate closely with design, engineering, and business teams to deliver high-quality, user-centred product experiences
• Drive competitive analysis and benchmarking to ensure our products maintain a strong market position
• Build and maintain product metrics frameworks to measure user engagement, satisfaction and retention
• Work cross-functionally with compliance, risk, marketing and operations to ensure seamless product delivery
• Contribute to product culture and raise the bar for UX standards across the product team

Job Requirements:

• Proven experience as a Product Manager with a strong focus on user experience, ideally from a top-tier internet, fintech, or platform company
• Strong understanding of UX principles, user research methodologies and product design processes
• Experience working on consumer-facing or institutional financial products is a plus
• Data-driven with strong analytical skills and the ability to translate data into actionable product decisions
• Excellent cross-functional collaboration and stakeholder management skills
• Fluent in both Chinese and English

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