Senior Product Insights Engineer: Customer-Driven Analytics

dyson; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Dyson in Singapore seeks a data-driven professional to lead customer insight, product analytics and validation activities across the product lifecycle. You will conduct research, analyze VoC data, and translate findings into actionable recommendations that shape product definitions and performance targets.

You will collaborate across disciplines, develop reports, support governance processes, and help ensure decisions remain aligned to customer needs through evidence-based analysis.

Qualifications

• Experience in Product Insight, Customer Research and Product Analytics.
• Experience with qualitative and quantitative data and insight generation.
• Understanding of research, experimentation and analytical methodologies.

Responsibilities

• Conduct customer research, studies and insight investigations.
• Analyse customer feedback, VoC data and market intelligence.
• Identify customer needs, behaviours and satisfaction drivers.
• Generate clear, actionable recommendations from evidence.
• Analyse customer satisfaction, product performance and usage data.
• Develop reports and insights to support programme decisions.
• Plan and execute customer trials, validation studies and experiments.
• Support governance and product decision-making processes.

Skills

Product Insight

Customer Research

Product Analytics

Product Development

Validation

Systems Engineering

Quality Engineering

Job description

Dyson in Singapore seeks a data-driven professional to lead customer insight, product analytics and validation activities across the product lifecycle. You will conduct research, analyze VoC data, and translate findings into actionable recommendations that shape product definitions and performance targets.

You will collaborate across disciplines, develop reports, support governance processes, and help ensure decisions remain aligned to customer needs through evidence-based analysis.