Senior Pest Control Quality & Compliance Lead

THE PEST CONTROL SPECIALIST PTE. LTD.; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

THE PEST CONTROL SPECIALIST PTE. LTD. is seeking an Operations Executive/Manager to oversee on-site pest control quality and safety.

You will coordinate the technical team, review client complaints, and ensure SOPs are followed at every site. Responsibilities include directing follow-up services, preparing monthly client reports, and liaising with NEA inspectors. The role requires strong pest knowledge, MS Office proficiency, and bilingual English/Mandarin communication; Class 3 license

Qualifications

• Must possess a Diploma or Degree in a relevant discipline.
• Strong knowledge of general pests and safety regulations.
• Proficient in MS Office.
• Good communication skills in English and Mandarin.

Responsibilities

• Attend to clients' complaints on pest issues and deploy Operations Exec./Manager to site.
• Arrange technicians for follow-up services based on findings and ensure pest activities are resolved.
• Conduct on-site reviews to check quality and ensure SOPs are followed by technicians.
• Prepare ad-hoc/monthly client reports with recommendations for remedial actions.
• Attend meetings with the technical team and NEA inspections on site.

Skills

MS Office

English & Mandarin communication

Pest control knowledge

Team coordination

Education

Diploma or Degree in relevant discipline

Tools

MS Office

Job description

THE PEST CONTROL SPECIALIST PTE. LTD. is seeking an Operations Executive/Manager to oversee on-site pest control quality and safety.

You will coordinate the technical team, review client complaints, and ensure SOPs are followed at every site. Responsibilities include directing follow-up services, preparing monthly client reports, and liaising with NEA inspectors. The role requires strong pest knowledge, MS Office proficiency, and bilingual English/Mandarin communication; Class 3 license