Pest Control Field Operations Lead

PESTBUSTERS PTE LTD; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

PESTBUSTERS PTE LTD in Singapore seeks an Operations Supervisor to oversee pest control field teams, ensure service quality, and manage daily operations. This role focuses on leadership, safety, and regulatory compliance.

You will conduct QC inspections, train Technicians, coordinate schedules and manpower, review service and incident reports, and liaise with customers to resolve issues and drive continuous improvement. Travel to customer sites is expected.

Qualifications

• Experience in pest control or environmental services preferred.
• Supervisory or team-leading experience advantageous.
• Strong leadership and people-management skills.

Responsibilities

• Assist the Operations Manager in QC inspections to ensure service standards are met.
• Supervise Technicians in resolving customer service issues and operational challenges.
• Conduct site surveys to determine pest control requirements and scope of work.
• Monitor customer feedback and follow up with corrective actions.
• Oversee daily activities of Technicians, including attendance and conduct.
• Coordinate manpower deployment and provide on-site support when needed.
• Conduct on-the-job training and guidance for Technicians.
• Prepare service and inspection reports and other operational documentation.
• Ensure compliance with safety, regulatory standards and company procedures.
• Liaise with customers and internal stakeholders to ensure smooth service delivery.

Skills

Leadership

Team supervision

Customer service

Problem solving

Communication

Operational excellence

Job description

PESTBUSTERS PTE LTD in Singapore seeks an Operations Supervisor to oversee pest control field teams, ensure service quality, and manage daily operations. This role focuses on leadership, safety, and regulatory compliance.

You will conduct QC inspections, train Technicians, coordinate schedules and manpower, review service and incident reports, and liaise with customers to resolve issues and drive continuous improvement. Travel to customer sites is expected.