Pest Control Field Operations Supervisor

THE PESTMAN, PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

THE PESTMAN, PTE LTD in Singapore is seeking a Pest Control Supervisor to support the Operations Manager with regular QC inspections and to supervise Technicians in delivering high-quality pest control services.

You will conduct site surveys, coordinate manpower, review customer feedback, and prepare reports while maintaining safety and regulatory compliance across sites; travel between customer sites is expected when required.

Qualifications

• Relevant experience in pest control, environmental services, facilities management, or field operations.
• Prior supervisory or team-leading experience.
• Strong leadership and people-management skills.
• Strong customer service, communication, and problem-solving skills.
• Able to prepare basic reports and maintain operational documentation.
• Willingness to travel between customer sites and provide operational support when required.

Responsibilities

• Assist Operations Manager in QC inspections to ensure service standards and operations.
• Supervise Technicians to resolve customer service issues, technical problems, and operational challenges.
• Conduct site surveys for new and existing customers to determine pest control requirements and scope.
• Monitor customer feedback and ensure timely follow-up and corrective actions.
• Supervise daily Technicians' activities, attendance, and conduct.
• Assist with employee feedback and grievances, escalating as needed.
• Provide on-the-job training and coaching to improve technical competency and service quality.
• Prepare service and inspection reports and other operational documentation.
• Coordinate daily manpower deployment and schedules for site coverage.
• Provide pest control duties during shortages or emergencies.
• Inspect vehicles, PPE, equipment, and chemicals for proper maintenance.
• Ensure compliance with procedures, safety rules, and regulatory standards.
• Investigate service issues and follow up corrective actions.
• Liaise with customers and teams to ensure smooth service delivery.
• Perform other duties as assigned by Head of Operations or Management.

Skills

Leadership

People management

Customer service

Communication

Problem-solving

Documentation

On-the-job training

Education

NEA VCT Licence

Driving licence

Job description

THE PESTMAN, PTE LTD in Singapore is seeking a Pest Control Supervisor to support the Operations Manager with regular QC inspections and to supervise Technicians in delivering high-quality pest control services.

You will conduct site surveys, coordinate manpower, review customer feedback, and prepare reports while maintaining safety and regulatory compliance across sites; travel between customer sites is expected when required.