Senior Payment Fraud Strategy Lead

BYTEDANCE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ByteDance, founded in 2012, operates platforms like TikTok, Lemon8, CapCut and Pico. This role focuses on fraud risk management within ByteDance’s Global Payment team, contributing to the design and execution of fraud programs and investigations to protect user transactions across ByteDance platforms.

The candidate will work with cross-functional teams to monitor risk, stay updated on card scheme rules, and drive initiatives to strengthen payment security and reliability.

Qualifications

• Bachelor's degree in CS/IT or related discipline.
• Strong programming and data querying languages (SQL, Python).
• Minimum 3+ years of experience in fraud management and strategy.

Responsibilities

• Contribute to the design of fraud programs and projects aligned to roadmap and risk appetite, especially for stolen card and account taken over related domains.
• Lead fraud investigations to identify suspicious trends and resolve escalated issues from cross functional teams considering risk versus customer impact.
• Analyse cardholder disputed transactions as per card scheme regulations, and provide subject matter expert in payments risk.
• Implement on-going tracking and monitoring of the performance of decision systems and models and produce clear visualizations, dashboards and reports with support from risk analytics team.
• Keep current on card scheme rules and regulations, and optimize accordingly.
• Support the risk team with various initiatives and ad hoc projects as required.
• Work individually and with peers to help achieve the overall goals of the risk team.

Skills

SQL

Python

Fraud management

Payments risk

Data analysis

Education

Bachelor's degree in Computer Science, Information Technology or related discipline

Job description

ByteDance, founded in 2012, operates platforms like TikTok, Lemon8, CapCut and Pico. This role focuses on fraud risk management within ByteDance’s Global Payment team, contributing to the design and execution of fraud programs and investigations to protect user transactions across ByteDance platforms.

The candidate will work with cross-functional teams to monitor risk, stay updated on card scheme rules, and drive initiatives to strengthen payment security and reliability.