Senior Patient Service Associate, Patient Financial Services

Singapore General Hospital; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

Singapore General Hospital in Singapore is seeking a detail-oriented billing assistant to ensure accurate processing of bills, charges, deposits, and related transactions, while delivering compassionate financial counseling to patients.

The role requires strong numerical ability, excellent communication, teamwork, and a customer-first mindset to support patients through complex billing inquiries in a busy hospital setting. Experience with invoices and basic accounting is preferred.

Qualifications

• Diploma in any discipline.
• Prior work experience in customer service will be an advantage.
• Team Player with good interpersonal and communication skills.
• Customer-oriented and must be comfortable working with invoices and number.
• Supervisory experience is preferred.

Responsibilities

• Process bills and charges accurately and timely.
• Handle deposits and related accounting tasks.
• Provide financial counseling to SGH patients.

Skills

Customer service

Interpersonal skills

Communication skills

Invoicing/Numbers

Supervisory experience

Education

Diploma in any discipline

Job description

Job Description

You will provide accurate and timely processing of bills and charges, deposit, as well as financial counseling to all SGH patients.

Job Requirements

• Diploma in any discipline
• Prior work experience in customer service will be an advantage
• Team Player with good interpersonal and communication skills
• Customer-oriented and must be comfortable working with invoices and number
• Supervisory experience is preferred