Senior Financial Counselling Manager - Patient Billing

NHG Health Group; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

NHG Health Group in Singapore is seeking a Senior Executive / Assistant Manager for Financial Counselling within Patient Billing Services. This role focuses on helping patients navigate financial aspects of their care while ensuring financial sustainability for the hospital.

The ideal candidate will have a degree and 1-3 years of relevant experience, with strong analytical and communication skills. This position requires the ability to work independently and collaboratively within a fast-paced environment.

Qualifications

• 1-3 years of relevant experience in financial counselling or healthcare finance preferred.
• Strong organisational skills to prioritise tasks effectively.
• Familiarity with public healthcare financing schemes is an advantage.

Responsibilities

• Perform financial counselling for in-flight patients to support informed financial decisions.
• Carry out deposit monitoring duties and collect payments from private patients.
• Support team lead in workload distribution and operational coordination.
• Participate in process improvement initiatives to enhance counselling operations.
• Perform additional duties assigned by the Reporting Officer.

Skills

Financial counselling

Customer service

Analytical skills

Stakeholder management

Microsoft Excel

Education

Degree qualification

Job description

NHG Health Group in Singapore is seeking a Senior Executive / Assistant Manager for Financial Counselling within Patient Billing Services. This role focuses on helping patients navigate financial aspects of their care while ensuring financial sustainability for the hospital.

The ideal candidate will have a degree and 1-3 years of relevant experience, with strong analytical and communication skills. This position requires the ability to work independently and collaboratively within a fast-paced environment.