Senior Onsite App Support Engineer - .NET & SQL

INNOVATIQ SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

INNOVATIQ SOLUTIONS PTE. LTD. is seeking an experienced Application Support Engineer to serve as the primary onsite technical contact for enterprise applications in Singapore.

The role emphasizes strong Microsoft technology expertise, broad application knowledge, stakeholder engagement, and effective coordination with offshore delivery teams in India. You will develop end-to-end understanding of applications, perform initial troubleshooting of .NET apps, SQL databases, APIs, and ensure

Qualifications

• 8-12+ years of experience in Microsoft application development, maintenance, and production support.
• Strong hands-on troubleshooting skills across .NET applications and SQL Server databases.
• Experience managing multiple enterprise applications and understanding complex business workflows.
• Excellent stakeholder communication, coordination, and technical documentation skills.
• Proven experience working with onsite-offshore delivery teams.
• Ability to independently manage technical discussions, priorities, and escalations.

Responsibilities

• Develop end-to-end understanding of all in-scope applications, workflows, architecture, integrations.
• Act as onsite technical interface for business users, application owners, and IT stakeholders.
• Coordinate application support, incident investigation, root cause analysis, defect resolution, and enhancements with offshore team.
• Gather and translate business requirements into actionable technical tasks for the India delivery team.
• Perform initial technical troubleshooting involving .NET applications, SQL databases, APIs, and performance.
• Coordinate application testing, UAT, change management, production releases, and deployment validation.
• Facilitate knowledge transfer, maintain technical documentation, and ensure effective onsite-offshore communication.
• Track delivery progress, SLA/KPI performance, risks, and escalations, ensuring timely stakeholder updates.

Skills

C#

ASP.NET

.NET Framework

.NET Core

Web APIs

IIS

MS SQL Server

T-SQL

Stored procedures

Query optimization

Database troubleshooting

L2/L3 support

Incident management

RCA

Git

Azure DevOps

Jenkins

CI/CD

REST APIs

SOAP APIs

JSON

XML

Azure

Tools

Git

Azure DevOps

Jenkins

CI/CD

REST APIs

SOAP APIs

Job description

INNOVATIQ SOLUTIONS PTE. LTD. is seeking an experienced Application Support Engineer to serve as the primary onsite technical contact for enterprise applications in Singapore.

The role emphasizes strong Microsoft technology expertise, broad application knowledge, stakeholder engagement, and effective coordination with offshore delivery teams in India. You will develop end-to-end understanding of applications, perform initial troubleshooting of .NET apps, SQL databases, APIs, and ensure