Senior Onboarding & Growth PM — Crypto Apps

Crypto.com; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Hybrid or remote setup

Internal mobility program

Job summary

Crypto.com is seeking a Senior Product Manager to own customer onboarding across the Crypto.com App and adjacent surfaces. You will drive KYC, account opening, activation, and referral mechanics, with a growth mindset and regulatory compliance at the forefront.

You’ll lead a cross‑functional team, shaping two connected charters—onboarding and trading—while expanding onboarding capabilities across products and markets in a fast, regulated fintech environment.

Qualifications

• You have owned consumer onboarding and growth together.
• You have shipped account opening or KYC in a regulated product.
• You have extended a shared onboarding capability across products or markets.
• You have enough trading‑product depth to take ownership.
• You operate as a senior individual contributor.

Responsibilities

• Own compliant customer onboarding end‑to‑end and set the roadmap for account opening, identity verification, KYC requirements, and platform capabilities.
• Turn onboarding into a growth engine by owning activation, referral, and time‑to‑value and partnering with Marketing on acquisition mechanics.
• Instrument and improve the funnel by identifying drop-off points, sizing opportunities, and shipping interventions.
• Extend the platform across products, adapting onboarding for multiple surfaces without fragmented journeys.
• Own a meaningful trading slice by taking on trading product work alongside Trading and connecting onboarding to first trade.
• Lead across functions to align Engineering, Design, Compliance, Marketing, and Trading and re‑plan when needed.

Skills

Onboarding

Growth mindset

Cross-functional leadership

Tools

KYC platforms

Job description

Crypto.com is seeking a Senior Product Manager to own customer onboarding across the Crypto.com App and adjacent surfaces. You will drive KYC, account opening, activation, and referral mechanics, with a growth mindset and regulatory compliance at the forefront.

You’ll lead a cross‑functional team, shaping two connected charters—onboarding and trading—while expanding onboarding capabilities across products and markets in a fast, regulated fintech environment.