Senior OD Partner – HR Operational & Process Excellence

Dyson; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Dyson seeks a Senior OD Partner – HR Operational & Process Excellence in Singapore to drive standardization, automation, and governance of global HR processes. You will identify opportunities to reduce complexity, increase efficiency, and enable AI-enabled capabilities to enhance compliance, data quality, and service delivery.

You will partner with HR operations, technology, and business teams to optimize the HR tech roadmap, monitor KPIs, and lead change management across a matrixed, global

Qualifications

• Bachelor's degree holder with significant HR domain knowledge.
• 5+ years of experience in Human Resources or HR operations.
• Experience with enterprise HR systems and HR technology projects.

Responsibilities

• Lead the review and redesign of end-to-end HR processes across the lifecycle.
• Standardize the People operating model for consistency and scalability.
• Ensure processes are compliant, audit-ready, and well controlled.
• Define governance, ownership, and documentation for global processes.
• Collaborate with HR ops, IT, and business teams on KPIs and data quality.

Skills

HR Process Improvement

Stakeholder Management

Project Management

Analytics

Change Management

Communication

Education

Bachelor's degree

Tools

Workday

HRIS

Job description

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people. Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth. Our People team are responsible for activating our unique philosophy and values to deliver a truly Dyson people experience. It’s essential that we attract and hire the best talent and retain them to build a solid foundation for our future growth. And our rapid growth means the organisation feels fast-moving, constantly changing, so there’s opportunity to make a difference and influence the right change.

Role Summary

In your role as Senior OD Partner – HR Operational & Process Excellence, you will drive continuous improvement, standardization, simplification, and governance of global HR processes. You will identify opportunities to remove complexity, increase automation, improve service delivery, and enable future AI-enabled HR capabilities to improve operational performance, data quality, compliance, and user experience.

Key responsibilities

• Lead the review, redesign, and improvement of end-to-end HR processes across the employee lifecycle.
• Simplify and standardize the People operating model to improve consistency, scalability, service delivery, and user experience.
• Ensure HR processes are standardized, locally appropriate, compliant, audit-ready, and supported by effective controls.
• Establish global process standards, governance frameworks, documentation, and clear process ownership.
• Partner with HR operations teams to define, monitor, and report on operational KPIs, service metrics, process performance, and data quality.
• Partner with HR Technology, IT, and business teams to optimize the technology roadmap and translate process needs into effective system, workflow, automation, and self‑service solutions.
• Use insights and analytics to identify improvement opportunities, prioritize initiatives, and inform technology investment decisions.
• Lead change management, stakeholder engagement, communications, training, and capability building to embed operational excellence across HR.

Basic Qualifications

• Bachelor's degree.
• 5+ years of experience in Human resources.
• Experience with enterprise HR systems.

Preferred Qualifications

• 10+ years of experience in HR Business Partnering, HR Operations, Shared Services, HR Transformation, or Process Excellence roles.
• Demonstrated experience leading large-scale HR process improvement initiatives.
• Exposure to HR technology transformation and AI-enabled process automation
• Prior Experience with Workday.
• Experience in a global, matrixed organization.
• Strong analytical, stakeholder management, and project management skills.
• Structured problem-solving capability.
• Strong stakeholder management, consulting, written communication, and presentation skills.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.