Senior Mentoring & Integrated Care Lead

sggovterp; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

sggovterp is seeking a Senior Executive / Deputy Manager for Mentoring & Integrated Care Management and Student Development & Recognition. You will design, administer, and enhance mentoring frameworks, strengthen student growth, and coordinate holistic social work support for at-risk ITE students with families and partners.

Reporting to an Assistant Director, you will oversee mentoring programmes, manage data dashboards, liaise with colleges, and collaborate with government and community

Qualifications

• Minimum 3 years of relevant working experience in student development, mentoring, and integrated care.
• Strong IT skills with digitalisation, AI tools and automation knowledge a plus.
• Excellent communication and relationship-building abilities.

Responsibilities

• Manage the administration of student mentoring and Integrated Care management programmes.
• Streamline processes to ensure consistency across pure mentoring and mixed-support models.
• Maintain accurate records and data dashboards for reporting to management.
• Curate and refine mentoring frameworks to address target groups (e.g., at-risk, SEN, leadership-focused, award-linked).
• Identify gaps and propose new initiatives, including employment-related mentoring and external partnerships.
• Facilitate feedback loops with mentors, mentees, and stakeholders to drive continuous improvement.
• Conduct data analysis to identify trends, measure impact, and recommend enhancements.
• Liaise with internal departments and College Services to strengthen mentoring programmes.
• Overseeing the provision of student services in ITE, including student benefits and student care services such as initiatives to provide additional support to students-at-risk.
• Liaise with Colleges in documenting, tracking monitoring and reporting (including collation of relevant data) of students' cases.
• Collaborating with relevant stakeholders (e.g. departments within ITE, government and community agencies) to provide holistic care and support to students.
• Processing and managing student records in ITE's student administration system.
• Other student areas to be assigned include policies and programmes related to student development and recognition.

Skills

Mentoring & integrated care

Student development

Data analysis

Communication

Job description

sggovterp is seeking a Senior Executive / Deputy Manager for Mentoring & Integrated Care Management and Student Development & Recognition. You will design, administer, and enhance mentoring frameworks, strengthen student growth, and coordinate holistic social work support for at-risk ITE students with families and partners.

Reporting to an Assistant Director, you will oversee mentoring programmes, manage data dashboards, liaise with colleges, and collaborate with government and community