Senior Medical Concierge & Care Experience Navigator

Thomson Medical Pte Ltd; Singapore; Presencial; SGD 55.000 - 85.000; Jornada completa

Descripción de la vacante

Thomson Medical Singapore seeks a dynamic, team-oriented professional to provide care coordination and health management support to our healthcare providers. You will bridge between providers and internal teams, facilitate care planning, medical navigation and service delivery to ensure timely, patient-centered experiences.

You will lead end-to-end patient journeys, work with finance and operations on revenue processes, and develop partnerships with clinics, insurers and external stakeholders to

Formación

• Strong communication and stakeholder management abilities.
• Ability to engage partners, patients and clinicians effectively.
• Highly organized with the ability to manage multiple priorities.

Responsabilidades

• Drive referrals and revenue by building relationships with healthcare providers and insurers.
• Coordinate end-to-end patient journeys from enquiry to discharge.
• Lead admission and operational coordination across teams.
• Monitor referral and revenue processes with Finance and operations.
• Develop and manage strategic partnerships with Thomson Medical and external stakeholders.
• Identify opportunities to improve patient experience and operational efficiency.
• Support business development events and stakeholder engagements to strengthen Thomson Medical's presence.

Conocimientos

Communication

Stakeholder management

Relationship building

Multi-tasking

Educación

Diploma or Degree in Business, Healthcare Management, Healthcare Admin, Hospitality, Marketing, Life Sciences

Descripción del empleo

Thomson Medical Singapore seeks a dynamic, team-oriented professional to provide care coordination and health management support to our healthcare providers. You will bridge between providers and internal teams, facilitate care planning, medical navigation and service delivery to ensure timely, patient-centered experiences.

You will lead end-to-end patient journeys, work with finance and operations on revenue processes, and develop partnerships with clinics, insurers and external stakeholders to