Senior Manager, Subscription & Loyalty (Growth Strategy)

foodpanda; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

foodpanda is seeking a Growth Strategy Manager to shape long-term growth across Europe and APAC, with accountability for subscriber growth metrics and retention. You will influence cross-functional teams and own the strategic roadmap for growth initiatives across multiple markets.

You will partner with pricing, product, commercial, and QC teams to diagnose issues, run experiments, and translate data-driven insights into scalable actions within a fast-paced, international organization.

Qualifications

• 4–6 years in top-tier management consulting, FMCG, investment banking, or a high-growth tech environment.
• Experience in subscription or growth is a strong plus.
• Strong first-principles thinking with the ability to structure and solve ambiguous business problems end-to-end.
• Analytical capabilities with ROI/P&L awareness and data-driven decision making.
• Proficiency with Excel/Google Sheets; SQL is a plus.

Responsibilities

• Own subscription growth performance across markets, with accountability for key metrics such as Subscription GMV %, subscriber growth, and retention.
• Define and execute market-specific growth strategies, aligning priorities across regions.
• Identify, test, and scale the most impactful growth levers through deep analysis and experimentation.
• Own and improve the subscription value proposition by translating customer insights into actionable changes.
• Drive go-to-market strategy in partnership with Product, Commercial, Marketing, and local teams.
• Lead end-to-end initiatives, from problem diagnosis to execution, with measurable impact.
• Define success metrics, track performance, and deliver decision-ready insights to senior stakeholders.

Skills

Growth strategy

Problem solving

Analytical skills

Strategic thinking

Communication

Ambiguity tolerance

Tools

Excel

Google Sheets

SQL

Job description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Our subscription program is a core growth pillar across our foodpanda, and foodora brands. As a Growth Strategy manager, you will be a part of crafting the long-term strategy, as well as driving growth across 10+ markets in Europe and APAC.

You will define the growth levers for Subscriber growth in selected markets, [through analysis, first principles problem-solving, working with markets to identify issues hands on]. You will operate as a strategic owner - tracking performance, diagnosing issues, and driving cross-functional solutions that balance growth ambition with financial discipline.

In this role, you will focus on growing our Subscriber growth through defining growth levers. You will work closely with the pricing, product, commercial, and QC teams

This role is for someone who has a strong ownership mindset, problem-solving skills, and can effectively influence stakeholders with clear data-backed thinking across a global organization.

Your mission:

• Own subscription growth performance across markets, with accountability for key metrics such as Subscription GMV %, subscriber growth, and retention
• Define and execute market-specific growth strategies, aligning priorities and initiatives across regions
• Identify, test, and scale the most impactful growth levers through deep analysis and experimentation
• Own and continuously improve the subscription value proposition by translating customer insights into actionable changes
• Drive go-to-market strategy in partnership with Product, Commercial, Marketing, and local teams
• Lead end-to-end initiatives, from problem diagnosis to execution, with a strong focus on measurable impact
• Define success metrics, track performance, and deliver clear, decision-ready insights to senior stakeholders

Qualifications

• Experience: 4–6 years in top-tier management consulting, FMCG, investment banking, or a high-growth tech environment; experience in subscription or growth is a strong plus
• Problem Solving: Strong first-principles thinking with the ability to structure and solve ambiguous business problems end-to‑end
• Analytical Skills: Solid analytical foundation with experience working on P&L ownership, ROI‑based decisions, and economic trade-offs; advanced Excel / Google Sheets skills required; SQL is a plus
• Strategic Mindset & Ownership: High degree of self‑motivation and accountability; hands‑on approach with a willingness to dive into execution and deliver results
• Communication: Clear, structured communicator with strong business judgment and the ability to influence senior stakeholders
• Operating Style: Comfortable working in ambiguity within a fast‑paced, international environment