Senior Manager, Procurement, Office of Procurement

Singapore Management University; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Ariba training programs

Job summary

Singapore Management University is seeking an experienced procurement specialist to drive transformation initiatives, lead Ariba adoption, and optimize end-to-end processes. You will support policy updates, supplier onboarding, and governance while collaborating with cross-functional teams.

The role emphasizes training, data analytics, and stakeholder management to enable informed procurement decisions. Strong communication and hands-on Ariba experience are essential for success.

Qualifications

• Bachelor's degree in a related field and 10+ years of work experience.
• Proven experience in end-to-end procurement processes and Ariba.
• Strong communication and training skills.
• Detail-oriented with the ability to manage multiple priorities.

Responsibilities

• Provide admin and operational support for procurement transformation and Ariba post-adoption.
• Manage stakeholder communications with timely inquiries and responses.
• Deliver Ariba training and guidance on navigation and processes.
• Provide analytical support via data analysis, reports, and dashboards for procurement decisions.
• Review and administer user access controls (Ariba licenses, etc.).
• Update procurement policies, procedures and handbook changes and implementations.
• Ensure adherence to procurement policies, procedures, and processes.
• Support supplier onboarding to ensure compliant integration with standards.
• Other duties as assigned.

Skills

Organizational skills

Communication skills

Training skills

Task management

Problem solving

Collaboration

Attention to detail

Adaptability

Education

Bachelor's degree in related field

Tools

Ariba

S2C

P2P

SLP

Job description

Responsibilities

• Provide administrative and operational support for procurement transformation initiatives, including postAriba adoption.
• Manage stakeholder communications, ensuring timely and accurate handling of inquiries and requests.
• Conduct Ariba training, coaching to stakeholders, guidance on Ariba navigation and processes
• Deliver analytical support through data analysis, reports, and dashboards to support procurement decisionmaking.
• Review and administer user access controls (e.g. Ariba licences etc).
• Update Procurement Policies, Procedures and Handbook changes and implementation.
• Ensure adherence to procurement policies, procedures, and processes.
• Provide support for supplier onboarding activities to facilitate smooth integration and ensure compliance with organisational standards.
• Other duties as assigned.

• Provide administrative and operational support for procurement transformation initiatives, including postAriba adoption.
• Manage stakeholder communications, ensuring timely and accurate handling of inquiries and requests.
• Conduct Ariba training, coaching to stakeholders, guidance on Ariba navigation and processes
• Deliver analytical support through data analysis, reports, and dashboards to support procurement decisionmaking.
• Review and administer user access controls (e.g. Ariba licences etc).
• Update Procurement Policies, Procedures and Handbook changes and implementation.
• Ensure adherence to procurement policies, procedures, and processes.
• Provide support for supplier onboarding activities to facilitate smooth integration and ensure compliance with organisational standards.
• Other duties as assigned.

Qualifications

• Basic Requirements:
  • Bachelor's degree in related field with more than 10 years of work experience.
  • Minimum of 10 years of experience in procurement.
  • Proven experience in end-to-end procurement processes and systems, particularly Ariba.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Excellent communication and training skills.
  • Ability to demonstrate perseverance and adaptability in navigating diverse management styles, while maintaining professionalism and collaboration.
  • Strong decision-making abilities and a proactive approach to problem solving and conflict resolution.
  • Collaborative mindset and ability to work across diverse teams.
  • Detail-oriented with a commitment to accuracy in documentation.
  • Excellent team working skills with a flexible can-do approach, self-motivation, resilience and a willingness to adapt to the changing needs and priorities.
  • Hands‑on experience with Ariba procurement platforms, including familiarity with Source-to-Contract (S2C), Procure-to-Pay (P2P), and Supplier Lifecycle & Performance (SLP) processes.
• Preferred Requirements but not mandatory
  • Prior experience in process improvement or change management.
  • Able to work independently.
  • Strong relationship‑building skills with stakeholders.
  • Ability to communicate and document ideas in a way that is accessible and aligned with leadership expectations.
  • Knowledge or exposure to AI tools and concepts is an advantage.

Other Information

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.