Senior Manager, Patient Safety, Quality & Compliance

Changi General Hospital; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Changi General Hospital in Singapore seeks a healthcare quality professional to conduct systematic evaluations of care delivery, patient safety standards, and regulatory compliance to ensure high-quality patient care across services.

You will plan and execute ESS program assessments and HCSA compliance reviews, contribute to quality improvement, and prepare management reports for SingHealth and other agencies.

Qualifications

• Bachelor’s Degree with 2 years of clinical experience.
• Understanding of healthcare accreditation standards, and patient safety framework.
• Proficient in MS Office and data analysis tools.
• Excellent report writing and presentation of audit findings.
• Strong analytical skills to interpret clinical data and trends.

Responsibilities

• Plan and implement assessments focusing on patient-centred quality and ESS standards.
• Conduct internal assessments ahead of external audits and close findings promptly.
• Support quality improvement initiatives for patient safety and service quality.
• Prepare reports for Management, SingHealth and other agencies.
• Continuously update skills and knowledge.

Skills

Clinical experience

Quality improvement

Audit

Report writing

Presentation

Data analysis

Education

Bachelor's Degree

Tools

Microsoft Office

Data analysis tools

Job description

Changi General Hospital in Singapore seeks a healthcare quality professional to conduct systematic evaluations of care delivery, patient safety standards, and regulatory compliance to ensure high-quality patient care across services.

You will plan and execute ESS program assessments and HCSA compliance reviews, contribute to quality improvement, and prepare management reports for SingHealth and other agencies.