Senior Manager, Operations

Prattwhitney; Singapore; On-site; SGD 120,000 - 150,000; Full time

Benefits offered by this job

Employee scholarship program

Comprehensive health, medical and dental benefits

On-the-job training and certifications

Job summary

Pratt & Whitney, based in Singapore, is seeking a leader in operational management to ensure engine delivery commitments and customer satisfaction. The ideal candidate will have 10 years of experience in the Aerospace Aftermarket, combined with strong leadership and problem-solving skills.

This role emphasizes driving operational excellence and fostering a high-engagement culture among teams. Benefits include a competitive remuneration package and extensive health benefits.

Qualifications

• 10 years of relevant broad-based experience in Aerospace Aftermarket MRO.
• Proven leadership with strong motivation and decision-making skills.
• Comfortable operating in a fast-paced environment with matrix reporting structures.

Responsibilities

• Provide operational leadership to meet engine delivery commitments.
• Drive operational excellence and accountability for performance metrics.
• Lead cost-reduction initiatives to enhance profitability.

Skills

Problem-solving

Leadership

Strategic analysis

Communication

Education

Bachelor’s degree in aerospace or mechanical engineering

Tools

Power BI

Tableau

Excel

Job description

Pratt & Whitney, an RTX business, is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units for commercial, military and business aircraft. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – RTX pushes the limits of technology and science to redefine how we connect and protect our world. We are advancing aviation, engineering integrated defense systems, and developing next‑generation technology solutions and manufacturing to help global customers address their most critical challenges. Make a difference with a career at Pratt & Whitney.

What You Will Do

• Provide operational leadership and strategic direction to meet engine delivery commitments and ensure customer satisfaction.
• Lead the cultural transformation across the organization.
• Drive operational excellence and be accountable for key performance metrics for: monthly engine delivery, profit margins, cost per hour (CPH), on‑time delivery (OTD), cost of poor quality (COPQ), productivity and direct cost initiatives (DCI).
• Plan and manage Operations Team to meet monthly engine deliverables.
• Support and drive growth projects to ensure keep the PW4000 fleet flying.
• Work with the management team to plan, develop, implement, and oversee policy deployment plan actions aligned with the overall business plan objectives and targets.
• Drive productivity and continuous improvement (CORE) initiatives to improve efficiency workplace.
• Ensure full regulatory compliance culture in Global Trade, EHS, Ethics, Quality and more.
• Lead cost‑reduction initiatives to enhance profitability and business sustainability.
• Foster a high‑engagement culture built on respect, empowerment, communication, and collaboration.
• Establish strong cross‑functional communication with departments to align business goals and timelines.
• Develop talent and succession plans for leadership continuity and team stability.
• Work closely with the Transformation team to drive efficiency and effectiveness.
• Execute other strategic or ad‑hoc projects assigned by leadership.

Qualifications

You Must Have

• Bachelor’s degree in aerospace or mechanical engineering or equivalent discipline.
• 10 years of relevant broad‑based experience in Aerospace Aftermarket MRO.
• Solid understanding of all aspects of the business, including EH&S, people development, regulatory, quality, operational, technical, and financial requirements.
• Proven leadership with strong motivation, people development, and decision‑making skills.
• Problem‑solver who utilizes cross‑functional team expertise to address operational challenges.
• Excellent strategic & analytical thinking with strong execution capabilities.
• Comfortable operating in a fast‑paced environment with matrix reporting structures.
• Good communication skills, capable of engaging with stakeholders across all organizational levels.

We Prefer

• Familiarity with commercial engine platforms and engine centers operations and flow.
• MBA or Master’s degree is preferred.
• Strong data analysis and business intelligence skills with proficiency in tools like Power BI, Tableau, or Excel for performance monitoring and reporting.
• Change management expertise particularly in leading teams through digital transformation, restructuring, or cultural change.
• Digital manufacturing or Industry4.0 knowledge including automation, IoT, and smart factory practices.

What We Offer

Career and skills development opportunities.

• Employee scholarship program for further education.
• Comprehensive health, medical and dental benefits.
• On‑the‑job training and in‑house/external certifications.
• Competitive remuneration package.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.