Senior Manager/Manager, Operations Policy and Development, LRWD

Ministry of Manpower; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

The Ministry of Manpower in Singapore seeks a policy-minded professional to influence employment law and workplace standards at a national level. You will help drive changes across key legislation and shape the national labour landscape.

You will review enforcement policies, analyze employment cases, and collaborate with tripartite partners to develop new policies and deliver clear public communications. In this role, you will contribute to better workplaces for Singaporeans by translating

Qualifications

• A tertiary qualification is required.
• Strong analytical and writing skills.
• Ability to work independently and manage deadlines.

Responsibilities

• Review, enhance, and develop operational policies and frameworks related to enforcement and dispute management, ensuring seamless implementation in line with policy intent while raising employment standards.
• Analyze and assess diverse employment cases (e.g., sick leave, overtime pay, notice period), applying a deep understanding of law and policy to ensure fair resolutions that reflect the true intent of the legislation.
• Support key tripartite platforms and committees by collaborating with the National Trades Union Congress (NTUC) and the Singapore National Employers Federation (SNEF) to develop new policies and review tripartite positions.
• Partner Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) to build progressive workplaces and Tripartite Alliance for Dispute Management (TADM) to resolve employment disputes amicably.
• Draft impactful public communications, including replies to parliamentary questions, media queries, and concerns from the public, while helping to shape the narrative on employment law and policy.

Skills

Analytical thinking

Policy analysis

Written & verbal communication

Collaboration

Education

Tertiary qualification in any discipline

Job description

What the role is:

Are you passionate about influencing employment law and policy to create a fair and progressive work environment? We are looking for an enthusiastic individual to help us drive impactful changes across key employment legislation, including the Employment Act, Employment Claims Act, Industrial Relations Act and the upcoming Workplace Fairness Act.This role offers an incredible opportunity to influence employment practices at a national level, fostering workplace harmony, and improving the workplace experience for all. If you're ready to make a lasting impact and work on challenging, meaningful issues, we'd love to hear from you!

What you will be working on:

Key Job Responsibilities

• Review, enhance, and develop operational policies and frameworks related to enforcement and dispute management, ensuring seamless implementation in line with policy intent while raising employment standards.
• Analyze and assess diverse employment cases (e.g., sick leave, overtime pay, notice period), applying a deep understanding of law and policy to ensure fair resolutions that reflect the true intent of the legislation.
• Support key tripartite platforms and committees by collaborating with the National Trades Union Congress (NTUC) and the Singapore National Employers Federation (SNEF) to develop new policies and review tripartite positions.
• Partner Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) to build progressive workplaces and Tripartite Alliance for Dispute Management (TADM) to resolve employment disputes amicably.
• Draft impactful public communications, including replies to parliamentary questions, media queries, and concerns from the public, while helping to shape the narrative on employment law and policy.

What we are looking for:

• A curious and driven individual with a tertiary qualification in any discipline, ready to bring fresh perspectives and creativity to the table.
• Strong analytical and problem-solving abilities, with a knack for critical thinking and uncovering innovative solutions to complex challenges.
• Self-starter who thrives in an independent work environment, with the ability to manage deadlines and prioritize tasks efficiently while maintaining high-quality results.
• Excellent communicator with outstanding writing, verbal, and interpersonal skills, able to clearly convey ideas and build strong relationships.
• Collaborative team player, eager to contribute to a cohesive and dynamic team environment while working towards common goals.
• A passion for making a real difference, with a genuine desire to contribute to the betterment of workplaces and the workforce in Singapore.

About Ministry of Manpower

Championing Human Potential for a Thriving SingaporeSingaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.