Senior Manager / Manager (Human Resource)

Ministry of Culture, Community and Youth; Singapore; On-site; SGD 65,000 - 95,000; Full time

Job summary

Ministry of Culture, Community and Youth (MCCY) in Singapore is seeking a self-motivated HR Generalist to join the HR team. You will support a seamless employee service journey, working with HR Partners and Specialists to deliver efficient HR services and drive engagement.

The role covers recruitment, onboarding, contract management, HR data accuracy in HRPS, and driving process improvements with AI, RPA and digital tools.

Qualifications

• At least 5 years of relevant HR experience in the Public Service.
• Experience in working with HR systems such as HRPS to ensure data accuracy and compliance.
• Proven ability to interact professionally with internal and external stakeholders, demonstrating sensitivity and empathy in handling HR issues.

Responsibilities

• Manage employee matters including recruitment & onboarding, staff movements, contract management, engagement and wellbeing.
• Address divisions’ HR queries.
• Manage HR systems and ensure data accuracy in staff records (HRPS).
• Lead process improvements through automation using AI, RPA and digital tools.
• Document and report on SOPs, manpower databases and surveys.

Skills

Stakeholder management

HR policies & compliance

HRIS (HRPS)

Process improvement

Tools

HRPS

AI & RPA tools

Job description

What the role is:

At MCCY, we aim to create an environment where Singaporeans can pursue our aspirations for fulfilling lives; be a gracious society built on mutual appreciation and trust; as well as have a strong sense of belonging to Singapore, through the arts, heritage, sports, giving, and community and youth engagement.We are looking for a self-motivated HR Generalist to join our HR team in creating and delivering a seamless and positive employee service journey experience, to help us foster a motivated and engaged workforce.

What you will be working on:

You will play a key role in ensuring smooth HR operations that support MCCY’s broader HR strategies. You will work closely with the HR Business Partners and HR Specialists to deliver efficient and effective HR services.

• Employee Matters1. Manage employee matters such as recruitment and selection, onboarding, staff movements, contract management, employee engagement, and well-being.2. Address divisions’ HR queries.
• HR SystemsManage HR systems (such as HRPS) to ensure prompt updates in staff movement/changes and data accuracy in staff records.
• Process ImprovementWork with external and internal stakeholders to execute process improvement initiatives and projects, such as automation of routine HR processes using AI, RPA and digital tools.
• Documentation and ReportingManage and update documentation, work with data and process reports (e.g., SOPs, manpower databases, surveys).

You will also be involved in projects that transform HR work and drive strategic HR initiatives.

What we are looking for:

• At least 5 years of relevant Human Resource experience in the Public Service.
• Experience in working with HR systems such as HRPS to ensure data accuracy and compliance.
• Proven ability to interact professionally with internal and external stakeholders, demonstrating sensitivity and empathy in handling HR issues.

Competencies

Demonstrated the following competencies.

HR Policies, Processes & Legislation

• Understand and apply HR policies, processes and legislations to the organisation and employees.
• Communicate key points of, and rationale behind HR policies and processes to employees and line managers.
• Gather information and stakeholder feedback required for HR policy and process reviews.
• Review HR policies and processes in own area of work under appropriate supervision.

Process Management

• Identify cause, effect and impact relationships between HR systems, technical tools and processes during daily transactions and policy changes/implementation.
• Understand the standard operating procedures (SOPs) and able to recommend process improvements using prevailing tools, techniques and methodologies to streamline or refine HR processes.

Ops-Tech Planning & Solutioning

• Leverage technology and digital tools as core enablers to optimise and enhance HR functions
• Identify errors and troubleshoot (minor) system issues.

Behaviour Traits

• Strong multi-tasking ability to manage diverse HR functions effectively, coupled with excellent attention to detail. Demonstrates a strong drive to see tasks through to completion, ensuring high quality outcomes that contribute to MCCY’s success.
• Proactive and adaptable. Takes initiative, embraces change and continuously seeks improvement and innovation.
• Good problem-solving skills, with the ability to recognise emerging issues and propose ways to address challenges.
• Possesses effective written and verbal communication skills to simplify complex HR concepts/terminology into clear and accessible messaging for stakeholders.

Successful candidate will be offered 2-year contract in first instance, with potential for extension or confirmation.

About Ministry of Culture, Community and Youth

We aim to build a cohesive and resilient society, deepening the sense of national identity and affinity for Singapore through strengthening community bonds, promoting of the arts and heritage, youth engagement, sports development, volunteerism and philanthropy.