Senior/Manager, HR Analytics

Urban Redevelopment Authority of Singapore (URA); Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

The Urban Redevelopment Authority of Singapore (URA) is seeking an HR Analytics Manager to drive the digital transformation of HR operations and employee services. This role involves extracting and maintaining HR data, building reports in Microsoft Power BI, and implementing process improvements.

Ideal candidates will possess a degree in relevant fields and have 3-5 years of experience. Proficiency in Workday and Microsoft 365 tools is essential. This is a unique opportunity to influence HR practices effectively.

Qualifications

• 3 to 5 years of experience in HR, business analysis, or data-related roles.
• Strong proficiency in Workday and Microsoft 365 suite of tools.
• Good knowledge of public sector HR operations.

Responsibilities

• Drive digital transformation of HR operations and employee services.
• Extract and maintain HR data for reporting and analysis.
• Implement process improvements in HR workflows.

Skills

Technical proficiency in Workday

Microsoft 365 tools proficiency

Data analysis

Process improvement mindset

Communication skills

Education

Degree in Human Resources, Business Administration, Data Analytics, Psychology, Information Systems

Tools

Microsoft Power BI

Microsoft Copilot

SQL

Python

Job description

What The Role Is

We are seeking a forward‑thinking and hands‑on candidate to drive the digital transformation of HR operations and employee services. The HR Analytics Manager plays a key role in modernising and elevating the HR function. You will work at the intersection of people, processes and data, helping to digitalise HR operations, streamline workflows, and translate people data into actionable insights that drive strategic enterprise decisions. Working within our Workday, Microsoft 365, and Microsoft Copilot environment, you will help unlock the full potential of these platforms to make HR more efficient, evidence‑based, and impactful. This is an ideal role for a detail‑oriented, analytically minded professional who is comfortable working with enterprise HR systems and productivity tools, and who is curious about how AI can enhance the way HR operates.

Data & Analytics

• Extract, clean, and maintain HR data from Workday to support workforce reporting and analysis
• Build and maintain dashboards and reports for key HR metrics / people analytics in Microsoft Power BI
• Use Microsoft 365 and Copilot tools to accelerate data synthesis, report drafting, and insight generation, translating findings into clear, concise narratives tailored for non‑technical audiences
• Analyse workforce trends and surface actionable insights to support HR and management decision‑making
• Conduct ad hoc data analyses to support HR projects, initiatives, and business queries
• Support audit and governance requirements related to HR systems and digital processes

Process Optimisation

• Review and document existing HR processes and identify inefficiencies, bottlenecks, or manual workarounds
• Propose and implement process improvements that enhance speed, accuracy, and the employee experience
• Leverage Power Automate to automate repetitive HR workflows where applicable
• Support the configuration, testing, and adoption of new tools to support HR operations

HR Transformation

• Assist in planning and executing HR transformation initiatives and projects, including the development and implementation of the ServiceNow Strategic Portfolio Management platform from the HR perspective, serving as the functional representative for HR requirements and user acceptance testing
• Coordinate with HR sub‑functions (Talent Attraction, L&D, Compensation & Benefits, HR Operations) and with IT and Finance stakeholders to align data, processes, and reporting
• Assist in driving adoption of transformation initiatives within HR through documentation, training support, and change management activities

What We Are Looking For

• A degree in Human Resources, Business Administration, Data Analytics, Psychology, Information Systems, or a related field, with at least 3 to 5 years of relevant experience in a HR, business analysis, or data‑related role
• Strong technical proficiency in Workday, Microsoft 365 suite of tools (Excel, Power BI, Power Automate, SharePoint, and Teams) and Microsoft Copilot. Prior exposure to Workday Report Writer or Prism Analytics is an advantage. Basic knowledge of SQL or Python for data analysis is beneficial but not required
• Good knowledge of public sector HR operations, and prior experience in implementing digital transformation initiatives will be highly preferred
• A detail‑oriented and analytical self‑starter with a strong process improvement mindset and communication skills to translate data into clear insights for diverse stakeholders
• Comfortable working independently and collaboratively across HR, IT, and Finance in a fast‑moving environment
• Actively leverages AI tools such as Microsoft Copilot to enhance the quality and efficiency of HR analysis, while exercising sound judgement in evaluating and refining AI‑generated outputs