Senior Manager, Core Insurance Systems

msig asia pte. ltd.; Shenton Way; On-site; SGD 90,000 - 130,000; Full time

Job summary

msig asia pte. ltd. in Singapore seeks a Technology Solutions professional to ensure smooth operations of core insurance and accounting systems, manage vendor relations, and deliver projects within scope, budget and quality.

You will collaborate with cross-functional teams, implement automation using AI and RPA, and uphold regulatory compliance while leveraging MS SQL, Oracle, and Power BI to improve data and processes.

Qualifications

• 5+ years of experience supporting general insurance core systems.
• Strong knowledge of general insurance operations; FirstGen experience is an advantage.
• Experience supporting accounting systems; familiarity with SunSystems preferred.
• Hands-on experience with Oracle Database and Microsoft SQL for scripting and troubleshooting.
• Proven project and vendor management with Agile/Waterfall; MS Project a plus.
• Experience implementing generative AI, RPA and emerging technologies to enhance workflows.
• Experience with Microsoft 365 apps, including Power BI, Power Platform, Visio and Copilot.
• Strong data management, communication and people management skills.

Responsibilities

• System support for core insurance and accounting systems, including vendor management.
• Lead projects involving system upgrades, integrations, and process improvements.
• Collaborate with cross-functional teams to gather requirements and deliver solutions.
• Ensure systems and processes comply with regulatory and internal standards.
• Leverage generative AI, RPA and emerging technologies to enhance workflows and automate processes.

Skills

System support

Project management

Stakeholder collaboration

Compliance

Process automation

Education

Bachelor’s degree in Information Technology/ Computer Science

PM certification (e.g., PMP)

Tools

Oracle Database

Microsoft SQL

SunSystems

MS Project

Power BI

Power Platform

MS Visio

Copilot

Gen AI / RPA

Job description

This role is part of the Technology Solutions department and reports to the Vice President of the Core Insurance Solutions team. You will be responsible for the smooth and efficient operations of our core insurance and accounting systems, ensuring service standards and performance targets are met, while maintaining customer satisfaction, data integrity, and compliance. The role also includes vendor and project management for system upgrades and automation initiatives, ensuring timely delivery within scope, budget and quality expectations.

Key Responsibilities

• System support: Provide technical and functional support for core insurance and accounting systems, including vendor management
• Project management: Lead and manage projects involving system upgrades, integrations, and process improvements
• Stakeholder collaboration: Partner with cross-functional teams to gather requirements and deliver effective solutions
• Compliance: Ensure systems and processes comply with regulatory and internal standards
• Process automation & innovation: Leverage generative AI, RPA and emerging technologies to enhance workflows and automate processes. Participate in other assigned projects aligned with our digital strategy.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Certification in project management (e.g., Project Management Professional)
• Minimum 5 years of experience supporting general insurance core systems, with strong knowledge of general insurance operations. Experience with FirstGen is an advantage.
• Experience supporting accounting systems; familiarity with SunSystems is preferred.
• Hands-on experience with Oracle Database and Microsoft SQL for scripting and troubleshooting
• Proven experience in project and vendor management, with proficiency in methodologies such as Agile and Waterfall. Experience with MS Project is a plus.
• Experience implementing solutions using generative AI, RPA and emerging technologies to enhance workflows and automate processes
• Experience with Microsoft 365 applications, including Power BI, Power Platform, MS Visio, and Copilot
• Experience in data management
• Strong communication skills with people management experience
• Excellent analytical and problem-solving abilities