Senior Manager, Business Consulting

refinitiv asia pte. ltd.; Singapore; On-site; SGD 180,000 - 270,000; Full time

Job summary

Refinitiv Asia Pacific is seeking a Senior Manager, Business Consulting to lead Low Latency and Enterprise Data Solutions consulting across APAC. This highly visible, customer-facing role combines strategic solution consulting, business development support and technical leadership.

You will collaborate with Sales, Product, Customer Success and Delivery teams to help customers design, evaluate and adopt Refinitiv's market data and data management solutions.

Qualifications

• Significant experience in capital markets, market data, trading technology or fintech environments.
• Strong understanding of real-time market data distribution, low latency infrastructure and enterprise data architectures.
• Proven experience in customer consulting, pre-sales, solution engineering or related customer-facing roles.
• Strong knowledge of trading workflows and market data consumption across buy-side, sell-side or exchange environments.
• Strong hands-on C++ software development experience with ability to explain integration of a C++ library.
• Strong working knowledge of Linux-based development and production environments.
• Understanding of hardware and software architecture for low latency systems, including network stacks and ring buffers.
• Ability to engage effectively with executive stakeholders and technical audiences.
• Experience leading complex solution discussions involving multiple stakeholders.
• Strong presentation, communication and consulting skills.
• Ability to travel across APAC as required.

Responsibilities

• Act as the regional subject matter expert for LSEG's Low Latency and Enterprise Data Solutions portfolio.
• Partner with Sales and Account Management teams to identify and advance strategic opportunities across APAC.
• Lead customer discovery workshops and business consultations to understand requirements and challenges.
• Design and articulate solution strategies aligning customer objectives with capabilities.
• Support complex sales cycles with demos, POCs, RFPs and RFIs.
• Develop business cases and value propositions demonstrating measurable outcomes.
• Establish trusted advisor relationships with senior stakeholders.
• Collaborate with Product, BD, and Engineering to influence product strategy and roadmaps.
• Provide consulting leadership for strategic customer implementations and onboarding activities.
• Support project teams with architecture guidance and technical oversight.
• Help customers maximize adoption and business value from Refinitiv solutions.
• Assist with escalations and complex customer challenges.

Skills

Capital markets

Low latency

Pre-sales consulting

C++ development

Linux

Stakeholder management

Solution design

Business development

Tools

Linux OS

Networking concepts

Market data platforms

Job description

Role Summary

LSEG's Customer Consulting team partners with customers to solve complex business, data and technology challenges while accelerating the adoption of LSEG solutions across global financial markets.

We are seeking a Senior Manager, Business Consulting to lead Low Latency and Enterprise Data Solutions consulting activities across the Asia Pacific region. This highly visible, customer-facing role combines strategic solution consulting, business development support and technical leadership.

The successful candidate will work closely with Sales, Account Management, Product, Customer Success and Delivery teams to help customers design, evaluate and adopt LSEG's low latency market data and enterprise data solutions. The role is primarily focused on pre-sales consulting and business growth, while also supporting strategic customer implementations and onboarding activities where specialist expertise is required.

This position will engage with leading exchanges, banks, hedge funds, asset managers, proprietary trading firms and market infrastructure providers across APAC.

Key Responsibilities

Business Development & Solution Consulting

• Act as the regional subject matter expert for LSEG's Low Latency and Enterprise Data Solutions portfolio.

• Partner with Sales and Account Management teams to identify, shape and advance strategic opportunities across APAC.

• Lead customer discovery workshops and business consultation engagements to understand customer requirements and challenges.

• Design and articulate solution strategies that align customer objectives with LSEG capabilities.

• Support complex sales cycles through demonstrations, solution presentations, proofs of concept, RFPs and RFIs.

• Develop business cases and value propositions that demonstrate measurable customer outcomes.

• Establish trusted advisor relationships with senior business and technology stakeholders.

• Partner closely with Product Management, Business Development, and Engineering teams to influence product strategy, provide market feedback, shape solution roadmaps, and ensure alignment between customer requirements and product capabilities.

Strategic Solution Leadership

• Provide thought leadership on market data architecture, low latency infrastructure and enterprise data management practices.

• Advise customers on operating models, deployment approaches and best practices for consuming and distributing market data.

• Collaborate with Product and Engineering teams to represent customer requirements and influence future product direction.

• Support competitive positioning and market differentiation efforts.

Customer Delivery & Adoption

• Provide consulting leadership for strategic customer implementations and onboarding activities.

• Support project teams with solution validation, architecture guidance and technical oversight.

• Assist customers in maximizing adoption and business value from LSEG solutions.

• Help resolve complex customer challenges and support critical escalations when required.

Practice & Regional Leadership

• Contribute to the growth and development of the APAC Customer Consulting organization.

• Support regional enablement and mentor consultants and solution specialists.

• Share best practices and reusable assets across customer engagements.

• Represent LSEG at industry conferences, customer events and executive briefings.

Product & Solution Coverage

• Low Latency PCAP solutions

• Low Latency Direct Feed Solutions

• Real-Time Market Data Services

• Enterprise Market Data Platforms

• Tick History, End-of-Day and Time Series Data Solutions

• Data Distribution and Data Management Solutions

• Market Data Infrastructure Technologies

• Professional Services and Consulting Solutions

Required Qualifications & Experience

Essential

• Significant experience within capital markets, market data, trading technology or financial technology environments.

• Strong understanding of real-time market data distribution, low latency infrastructure and enterprise data architectures.

• Proven experience in customer consulting, pre-sales, solution engineering, professional services or related customer-facing roles.

• Strong knowledge of trading workflows and market data consumption across buy-side, sell-side or exchange environments.

• Strong hands-on C++ software development experience, including the ability to explain and demonstrate the integration of a C++ library within customer applications.

• Strong working knowledge of Linux-based development and production environments.

• Strong understanding of hardware and software architecture for low latency systems, including network stacks, packet processing and ring buffer architectures.

• Ability to engage effectively with both executive stakeholders and technical audiences.

• Experience leading complex solution discussions involving multiple business and technology stakeholders.

• Strong presentation, communication and consulting skills.

• Demonstrated ability to influence customer decisions and support commercial growth objectives.

• Ability to travel across APAC as required.

Preferred

• Additional software development experience in Java or Python.

• Experience with cloud-native architectures and modern data platforms.

• Knowledge of exchange connectivity, electronic trading and low latency application environments.

• Experience with market data licensing, governance and enterprise data management.

• Previous experience working with Tier 1 financial institutions, exchanges, asset managers or proprietary trading firms.

What You'll Bring

• Deep expertise in market data and low latency technologies.

• A commercial mindset with the ability to link technology solutions to customer outcomes.

• Strong consulting and stakeholder management capabilities.

• Strategic thinking combined with a hands-on approach to customer engagement.

• The ability to operate effectively across cultures, countries and business functions.

• A passion for innovation, collaboration and delivering exceptional customer outcomes.

Why Join LSEG

At LSEG, we help financial markets operate with transparency, resilience and efficiency. As part of the Customer Consulting team, you will play a key role in shaping customer strategy, driving adoption of market-leading solutions and supporting the growth of our business across the APAC region.

You will work alongside industry experts, collaborate with some of the world's largest financial institutions and have the opportunity to influence the future of market data and enterprise technology solutions.