Senior Account Manager, FX Sales

LSEG; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

London Stock Exchange Group (LSEG) in Singapore seeks a Senior Account Manager, FX Sales to drive revenue growth across ASEAN, originating new FX opportunities and expanding relationships with banks, buy‑side institutions, and market participants.

You will collaborate with Product, Customer Success, Account Management, and Regional Sales teams to implement go‑to‑market strategies, deliver measurable commercial outcomes, and maintain a robust sales pipeline.

Qualifications

• Significant experience in business development, account management, sales, or relationship management.
• Strong understanding of FX markets, electronic trading platforms, market infrastructure, or related financial services solutions.
• Demonstrated track record of achieving revenue growth, client retention, and commercial objectives.
• Experience leading strategic accounts and navigating complex customer environments.

Responsibilities

• Achieve individual revenue, growth, retention and targets across assigned accounts.
• Identify upsell, cross‑sell, and new business opportunities across FX trading, workflow, data, and related LSEG solutions.
• Lead commercial negotiations, contract renewals, and expansion opportunities in partnership with relevant internal customers.
• Build and maintain a healthy sales pipeline and provide accurate forecasts against business objectives.
• Own and lead a portfolio of strategic FX clients, developing and driving account plans that support retention, growth, and client satisfaction.
• Establish strong relationships with key customers across trading, treasury, eFX, sales, operations, and technology functions.
• Develop a deep understanding of clients' business objectives, market challenges, and trading workflows to find opportunities for partnership and growth.
• Lead regular client engagement activities, including business reviews, strategic planning discussions, and executive customer meetings.
• Serve as a trusted adviser to clients by providing insight into industry developments, market trends, and evolving regulatory considerations.
• Maintain solid understanding of FX market structure, electronic trading workflows, liquidity management, and competitive developments.
• Represent LSEG at client events, industry forums, and relevant market engagements where appropriate.
• Gather market feedback and insights to support product development and strategic business decisions.
• Partner with Product, Customer Success, Operations, Marketing, and Technology teams to deliver exceptional client outcomes.
• Coordinate internal resources to support client onboarding, implementation, adoption, and service improvements.
• Act as the primary point of escalation for commercial matters and collaborate with customers to drive timely resolution.
• Support execution of regional and global sales initiatives within assigned client segments.
• Maintain accurate account plans, opportunity records, and forecasting within CRM systems.
• Utilise data and client insights to prioritise engagement activities, identify risks, and drive account growth strategies.
• Ensure adherence to governance, risk management, regulatory, and compliance requirements.
• Contribute to sales guidelines and knowledge sharing across the wider team.

Skills

FX markets knowledge

Electronic trading platforms

Negotiation skills

Relationship management

Education

Bachelor's degree or equivalent professional experience

Job description

Our global teams took on the challenge to make a difference in the way the global financial markets operate. Would you seek the same challenge? At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.

Role Overview

The Senior Account Manager, FX Sales is responsible for driving revenue growth and expanding market share through the acquisition of new clients and the development of existing relationships across Singapore and the broader ASEAN market. Reporting to the Head of FX Sales, Singapore, the role combines proactive business development with strategic account management, focusing on originating new FX opportunities, client retention, revenue growth, accelerating solution adoption, and long-term strategic partnerships across banks, buy‑side institutions, and other market participants. The successful candidate will demonstrate deep knowledge of FX trading workflows, electronic trading solutions, and market structure to identify commercial opportunities, strengthen client relationships, and position LSEG as a trusted strategic partner. Working closely with Product, Customer Success, Account Management, and Regional Sales teams, this individual will implement go‑to‑market strategies and deliver measurable commercial outcomes.

Key Responsibilities

Revenue Growth & Commercial Delivery

• Achieve individual revenue, growth, retention and targets across assigned accounts.
• Identify upsell, cross‑sell, and new business opportunities across FX trading, workflow, data, and related LSEG solutions.
• Lead commercial negotiations, contract renewals, and expansion opportunities in partnership with relevant internal customers.
• Build and maintain a healthy sales pipeline and provide accurate forecasts against business objectives.

Strategic Account Management

• Own and lead a portfolio of strategic FX clients, developing and driving account plans that support retention, growth, and client satisfaction.
• Establish strong relationships with key customers across trading, treasury, eFX, sales, operations, and technology functions.
• Develop a deep understanding of clients' business objectives, market challenges, and trading workflows to find opportunities for partnership and growth.
• Lead regular client engagement activities, including business reviews, strategic planning discussions, and executive customer meetings.

Client Advocacy & Market Expertise

• Serve as a trusted adviser to clients by providing insight into industry developments, market trends, and evolving regulatory considerations.
• Maintain solid understanding of FX market structure, electronic trading workflows, liquidity management, and competitive developments.
• Represent LSEG at client events, industry forums, and relevant market engagements where appropriate.
• Gather market feedback and insights to support product development and strategic business decisions.

Cross‑Functional Collaboration

• Partner with Product, Customer Success, Operations, Marketing, and Technology teams to deliver exceptional client outcomes.
• Coordinate internal resources to support client onboarding, implementation, adoption, and service improvements.
• Act as the primary point of escalation for commercial matters and collaborate with customers to drive timely resolution.
• Support execution of regional and global sales initiatives within assigned client segments.

Account Planning & Operational Excellence

• Maintain accurate account plans, opportunity records, and forecasting within CRM systems.
• Utilise data and client insights to prioritise engagement activities, identify risks, and drive account growth strategies.
• Ensure adherence to governance, risk management, regulatory, and compliance requirements.
• Contribute to sales guidelines and knowledge sharing across the wider team.

Qualifications & Experience

Commercial & Industry Experience

• Significant experience in business development, account management, sales, or relationship management.
• Strong understanding of FX markets, electronic trading platforms, market infrastructure, or related financial services solutions.
• Demonstrated track record of achieving revenue growth, client retention, and commercial objectives.
• Experience leading strategic accounts and navigating complex customer environments.

Sales and Relationship Management

• Proven track record of generating new business, building qualified sales pipelines, and exceeding revenue targets within financial markets.
• Build and maintain trusted relationships with senior client customers.
• Strong consultative selling, influencing, and negotiation skills.
• Ability to identify client needs and translate them into commercial opportunities and solutions.

Collaboration & Execution

• Strong commercial acumen and client‑centric mentality.
• Ability to work optimally in a matrix organisation and influence customers across multiple functions.
• Excellent communication, presentation, and customer management skills.
• Strong analytical mindset with experience using data and insights to drive account strategies and business decisions.

Preferred Qualifications

• Bachelor's degree or equivalent professional experience.
• Experience working with FX trading solutions, market data, workflow platforms, post‑trade services, or financial market infrastructure.
• Familiarity with MAS regulations and the Singapore financial services landscape.
• Experience working across APAC markets and multicultural environments.

LSEG Values

Connect

Build trusted partnerships internally and externally to create lasting value for clients and colleagues.

Deliver Excellence

Drive high‑quality outcomes through accountability, professionalism, and continuous improvement.

Create Opportunity

Identify new opportunities for growth, innovation, and long‑term client success.

People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and expertly through our shared values of Integrity, Partnership, Change and Excellence, which are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG.

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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