Senior Licensing & Compliance Manager

Ministry of Manpower; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

The Ministry of Manpower (MOM) is seeking a Senior Manager/Manager in the Licensing Branch to assess licence applications and ensure compliance within the employment agency industry.

You will review investigation outcomes and determine appropriate actions, while contributing to initiatives that strengthen licensing frameworks and improve service delivery across MOM. This role demands strong analytical thinking, attention to detail and the ability to manage multiple priorities under pressure.

Qualifications

• Strong analytical and critical thinking with sound judgement.
• Meticulous with attention to detail and commitment to quality.
• Ability to perform under pressure and manage multiple priorities.
• Clear written and verbal communication, with the ability to present information clearly.
• Curious and proactive, focused on continuous improvement.

Responsibilities

• Assess licence applications in accordance with licensing frameworks and service standards.
• Review investigation outcomes and determine administrative actions for non‑compliance (demerit points, suspensions, revocations).
• Contribute to initiatives to strengthen licensing frameworks and streamline processes.

Skills

Analytical thinking

Attention to detail

Multitasking

Written and verbal communication

Curiosity and continuous improvement

Job description

The Ministry of Manpower (MOM) is seeking a Senior Manager/Manager in the Licensing Branch to assess licence applications and ensure compliance within the employment agency industry.

You will review investigation outcomes and determine appropriate actions, while contributing to initiatives that strengthen licensing frameworks and improve service delivery across MOM. This role demands strong analytical thinking, attention to detail and the ability to manage multiple priorities under pressure.