Senior/Lead Site Reliability Engineer

NetEase Games; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

NetEase is seeking a Site Reliability Engineer to manage and automate operations for our gaming services, including Eggy Party and other platforms. You will design runtime environments, monitor metrics, and collaborate with product teams to improve stability and performance.

The ideal candidate has a strong Linux background, experience with networks, and proficiency in at least one programming language (C/C++, Python, Go, Java).

Qualifications

• Bachelor's degree in computer science, networking, automation, or related field.
• Proficiency with Linux OS and familiarity with TCP/IP and HTTP.
• Strong programming skills in at least one language (C/C++, Python, Go, Java).
• Experience or knowledge of open-source software (Linux, Nginx, MySQL, Kubernetes, Istio) preferred.
• Strong problem-solving, communication, and teamwork skills.
• Open to AI/LLM trends and applying AI to operations is a plus.
• Native or near-native Chinese language skills preferred.

Responsibilities

• Manage operational work of NetEase Interactive Entertainment services and internal projects.
• Design and select runtime environments for game servers based on service needs.
• Establish and monitor operational metrics and customize data analysis standards.
• Collaborate with product teams to identify issues and improve architecture and user experience.
• Research open-source software and develop technical solutions for deployment.

Skills

Linux expertise

Analytical thinking

Team collaboration

Communication

Chinese language

Education

Bachelor's degree in CS/Networking/Automation

Tools

C/C++

Python

Go

Nginx

MySQL

Kubernetes (K8S)

Istio

Job description

About NetEase Games:

As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, NetEase) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China's most popular and longest-running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.

NetEase's ESG initiatives are among the best in the global media and entertainment industry, earning it a distinction as one of the S&P Global Industry Movers and an A rating from MSCI. For more information, please visit: http://ir.netease.com/

About The Role:

Site Reliability Engineering (SRE) refers to using software engineering methods to manage systems, solve problems, and achieve operational automation to reduce trivial tasks and improve service availability. Responsibilities include but are not limited to:

• Manage the operational work of NetEase Interactive Entertainment services, such as Eggy Party, Marvel Rivals, UU Accelerator, Ace Racer, and other online services, as well as internal research projects.
• Design and select basic runtime environments (including servers, virtualization, cloud services, networks, databases, etc.) for game servers based on different games' service architecture, performance requirements, and business conditions, providing high-quality and efficient operational services at controllable costs.
• Establish and monitor various operational metrics and customize data analysis standards.
• Collaborate with product departments to identify issues, optimize technical architecture, and enhance user experience based on game and infrastructure conditions.
• Participate in in-depth research on cutting-edge open-source software, virtualization, databases, and web services, and develop technical solutions for business implementation.

Job Requirements:

• Bachelor's degree or above, majors in computer science, networking, communications, automation, or related fields are preferred.
• Familiar with the Linux operating system; knowledgeable about computer network architectures and common network protocols such as TCP/IP and HTTP.
• Proficient in at least one programming language, including but not limited to C/C++, Shell, Python, Golang, Rust, or Java.
• Passionate about open-source; experience or knowledge in open-source software such as Linux, Nginx, MySQL, K8S, and Istio is preferred.
• Strong logical thinking, communication, and learning abilities; adept at research and problem-solving.
• Skilled at teamwork, with a strong sense of collective honor, responsibility, and service awareness.
• Open to trying new things, with excellent problem-solving skills and strong technical sensitivity; experience in contributing to open-source communities is a plus.
• Keen on AI/LLM trends, with awareness and hands-on experience applying AI to operations preferred (e.g., AIOps analysis, automated script generation, root-cause analysis); AIOps project experience or proven AI tool results is a plus.
• Native or near-native proficiency in Chinese is required for this role as some working partners and stakeholders are from China.

Fair Employment Practices

At NetEase, we are committed to fair employment practices. We welcome applications from all individuals, irrespective of age, gender, race, religion, marital status and family responsibilities, or disability.