Senior Lab Operations & Quality Assurance Lead

Health Sciences Authority; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Health Sciences Authority in Singapore is seeking an experienced Laboratory Manager, Testing and Quality Control, to lead the Blood Donation Testing and Quality Control labs. This role ensures safety, quality, and compliance aligned with national programs, including 24/7 standby for on-call emergencies.

You will oversee SOPs, audits, staff development, budgeting, and vendor management, while driving automation and data-driven improvements across TQC operations.

Qualifications

• Minimum 8 years of experience in laboratory operations, with 3 to 5 years in a laboratory management or team leadership role.
• Strong knowledge of blood banking, transfusion medicine, or clinical laboratory operations.
• Experience working with Laboratory Information Systems.
• Familiarity with cybersecurity practices and data governance requirements in a healthcare or laboratory setting.
• Comprehensive understanding of regulatory requirements (HCSA, BATA, WSH, CAP, ISO1589) and quality management systems.
• Proven ability in staff management, performance development, and team leadership.
• Strong analytical, problem-solving, and attention-to-detail skills, with a focus on continuous improvement.
• Experience or interest in leveraging data analytics or digital tools to drive operational insights and improvements.
• Excellent written and presentation skills for reporting and stakeholder communication.
• Experience in budget management, procurement, vendor relations, and contract management.

Responsibilities

• Laboratory Operations Management: oversee daily operations, SOP compliance, and workflow efficiency.
• Quality Assurance and Regulatory Compliance: maintain QC systems, audits, and safety protocols.
• People Management and Development: supervise staff, roaster planning, appraisals, training.
• Administrative and Business Management: manage budgets, procurement, inventory, reports.
• Stakeholder and Vendor Management: liaison with Blood Resources and Clinical Services; contract monitoring.
• Technology, Systems, Projects and Innovation: maintain equipment, IT interfaces, data analytics, automation.

Skills

Laboratory operations

Team leadership

Data analytics

Regulatory knowledge

LIS experience

Cybersecurity awareness

Budget management

Communication skills

Education

Medical Laboratory Science degree

Tools

Laboratory Information Systems

Microsoft 365

AI tools

Job description

Health Sciences Authority in Singapore is seeking an experienced Laboratory Manager, Testing and Quality Control, to lead the Blood Donation Testing and Quality Control labs. This role ensures safety, quality, and compliance aligned with national programs, including 24/7 standby for on-call emergencies.

You will oversee SOPs, audits, staff development, budgeting, and vendor management, while driving automation and data-driven improvements across TQC operations.