Senior L3 Infrastructure Engineer

Recruit Express Pte Ltd

Singapore

On-site

SGD 90,000 - 130,000

Full time

6 days ago
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Job summary

Recruit Express Pte Ltd is seeking a skilled L3 System Engineer in Singapore to provide advanced escalation support for enterprise infrastructure, including VMware, Cisco UCS, NetApp storage, and backup platforms. The role includes leading RCA, mentoring L1/L2 teams, and driving changes across DR, patching, and upgrades.

Ideal candidates bring 5–8+ years of experience in large-scale IT environments, strong problem-solving, and collaboration with regional teams to ensure uptime and services meet

Qualifications

  • Diploma or Degree in Computer Science, IT, Engineering or related.
  • 5–8+ years of enterprise infrastructure experience.
  • Strong hands-on experience with VMware environments.
  • Hands-on experience with Cisco UCS.
  • Experience with NetApp storage and backup solutions (NetBackup or Veeam).

Responsibilities

  • Provide L3 technical support for complex infrastructure incidents escalated from L1/L2 teams.
  • Troubleshoot complex server, virtualisation, storage, backup, and compute issues.
  • Lead RCA and permanent corrective actions.
  • Provide mentoring to L1/L2 engineers.
  • Support VMware, Cisco UCS, NetApp storage, NetBackup and Veeam environments and upgrades.
  • Participate in disaster recovery planning and DR exercises.
  • Coordinate patching and upgrade activities per Change Management.
  • Ensure incidents are resolved within agreed SLA.

Skills

VMware ESXi/vCenter
Cisco UCS
NetApp storage
NetBackup
Veeam
Windows Server
PowerShell

Education

Diploma or Degree in CS/IT/Engineering

Tools

Cisco UCS Manager
NetApp storage systems
Veritas NetBackup
Veeam Backup & Replication
VMware vSphere CLI

Job description

Recruit Express Pte Ltd is seeking a skilled L3 System Engineer in Singapore to provide advanced escalation support for enterprise infrastructure, including VMware, Cisco UCS, NetApp storage, and backup platforms. The role includes leading RCA, mentoring L1/L2 teams, and driving changes across DR, patching, and upgrades.

Ideal candidates bring 5–8+ years of experience in large-scale IT environments, strong problem-solving, and collaboration with regional teams to ensure uptime and services meet

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