Senior IT Solutions Analyst - Ruby on Rails

Singapore Post; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Singapore Post is seeking a technically proficient professional to gather and translate business needs into detailed specifications and designs. You will shape architecture using Node.js microservices, Google Pub/Sub, and Apigee, while ensuring best practices in security and governance.

You will develop, test, and deploy code, implement cloud-native deployments, and contribute to CI/CD pipelines with Terraform.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• Certifications PMP, CSM/CSPO, ITIL Foundation valued.
• 3–8 years IT experience, with analyst roles.

Responsibilities

• Gather, analyze, and translate complex requirements into technical specs and designs.
• Influence architecture with cloud-native components, Node.js microservices, and Apigee governance.
• Develop, test, and deploy high-quality code and integrations per approved designs.
• Implement cloud-native apps and microservices with RESTful APIs and event-driven patterns.
• Ensure coding standards, security guidelines, and architectural principles are followed.
• Support CI/CD pipelines and IaC tooling (Terraform) for automated deployments.
• Perform deep-dive investigations and root-cause analyses of defects.
• Analyze logs, metrics, and traces to identify root causes and improve stability.
• Draft robust fixes to improve resilience and performance.
• Participate in peer code reviews to enforce quality and security.
• Collaborate with QA and business users for test scenarios and UAT support.
• Communicate complex technical concepts to stakeholders; maintain docs and SOPs.

Skills

Node.js

RESTful APIs

Cloud-native architectures

CI/CD

Terraform

Google Pub/Sub

Apigee

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

GKE

Cloud Run

Cloud Build

API governance

Job description

Job Description

• Independently gather, analyze, and translate complex business requirements from users into detailed technical specifications, process flows, and comprehensive solution designs that align with the overall system architecture.
• Contribute to architectural design decisions by ensuring proposed solutions leverage appropriate cloud-native components and services, such as Node.js microservices and APIs, event-driven services using Google Pub/Sub, and API governance via Apigee, aligning with architectural best practices.

Hands-on Technical Development & Implementation

• Develop, test, and deploy high-quality, clean, and efficient application code, system enhancements, and integrations based on approved technical designs.
• Actively implement and maintain cloud-native applications and microservices, including Node.js-based services with a solid grasp of asynchronous programming principles, RESTful APIs, and event-driven architectures (e.g., using Google Pub/Sub).
• Ensure all development strictly adheres to established coding standards, security guidelines, and architectural best practices, contributing to robust API governance and monitoring via tools like Google Apigee.
• Support the implementation and operational use of modern CI/CD pipelines and cloud-native deployments (e.g., GKE, Cloud Run, Cloud Build), and leverage Infrastructure as Code (e.g., Terraform) for automated builds and deployments.

Advanced Technical Investigation & Issue Resolution

• Conduct deep-dive technical investigations and debugging for complex application defects and production incidents, taking direct ownership of resolution.
• Perform direct analysis of code, system logs, data flows, and observability tools (e.g., for logging, metrics, and tracing) to accurately identify root causes.
• Design, develop, and implement robust, preventative fixes and patches to ensure system stability and improve overall system resilience and performance.

Quality Assurance & Technical Review

• Actively participate in peer code reviews, providing constructive feedback to enforce coding standards, improve performance, and ensure adherence to security guidelines and architectural principles.
• Collaborate closely with QA teams and business users to prepare comprehensive test scenarios, support User Acceptance Testing (UAT), and validate the high quality and fitness-for-purpose of delivered solutions.

Stakeholder Communication & Technical Documentation

• Serve as a key technical liaison, effectively communicating complex technical concepts and solutions to both business stakeholders and technical teams, ensuring alignment and understanding.
• Create and maintain comprehensive technical documentation, including detailed solution designs, system configurations, support guides (SOPs), process flows, and API specifications, ensuring clarity and transparency for ongoing support and development.

Requirements

• A Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is typically a minimum requirement.
• Professional certifications are highly valued - PMP (Project Management Professional), Certified Scrum Master (CSM) or Product Owner (CSPO), ITIL (Information Technology Infrastructure Library) Foundation.
• 3 to 8 years of progressive experience in Information Technology, with a significant portion dedicated to a Business Analyst, Systems Analyst, or Solution Analyst function.