Senior IT Executive

inCall Systems, Inc.; Singapore; On-site; SGD 33,480 - 35,712; Full time

Job summary

inCall Systems, Inc. is seeking a full-time IT Manager in Singapore to oversee IT infrastructure such as network systems, PC, applications, and telecommunication services. The role includes developing IT policies and ensuring compliance with industry standards.

Ideal candidates should possess a Degree/Diploma in Computer Science or Engineering and have at least 1 year of experience in IT infrastructure management. A strong vendor management background and excellent communication skills are essential for success in this position.

Qualifications

• 1+ year proven experience in IT infrastructure and end-user management.
• Knowledge of IT service management standards such as ISO 20000 and ISO 27001 is an advantage.

Responsibilities

• Manage IT infrastructure including network, PC, applications, PABX.
• Review IT systems and provide recommendations.
• Develop and review IT policies and procedures.

Skills

IT infrastructure management

Strong communication skills

Vendor management

Technical knowledge in PBX and cloud services

Education

Degree/Diploma in Computer Science or Engineering

Job description

Key Responsibilities

Manage IT infrastructure such as network infrastructure, PC, applications, PABX, and telecommunication services.

Review IT systems and structure and provide IT recommendations, direction and strategy to enhance the Company’s IT systems efficiency to meet business needs.

Develop/review IT policies and procedures.

Monitoring & managing software license to ensure regulation compliance.

Participating in the design, development and implementation of Mobile App with appointed vendors.

Responsible for preparation, monitoring and tracking of IT Budget and Deliverables.

Manage and Lead IT vendors contract negotiation and perform procurement in accordance with the company’s policy.

Track and Lead vendors deliverables, service level and ensure optimal service is achieved.

Requirements

• Degree/Diploma in Computer Science or Engineering, Information Technology or equivalent
• At least 1 year proven experience in IT infrastructure and end-user management
• Strong technical knowledge in PBX, infrastructure technologies, data interface, system integration, virtualisation environment, VPN/firewall, cloud services, application administrative and maintenance functions
• Strong vendor management background
• Knowledge of IT service management standard and information security standard such as ISO 20000 and ISO 27001 is an advantage
• Strong communication skills and able to work effectively with people across different levels and different roles

Job Type: Full-time

Salary: $3,000.00 - $3,200.00 per month

Work Location: One location