Senior IT Engineer

SIR MANASSEH MEYER INTERNATIONAL SCHOOL PTE. LTD.; Singapore; On-site; SGD 80,000 - 140,000; Full time

Job summary

Sir Manasseh Meyer International School in Singapore seeks a Senior IT Engineer to lead the management and support of the School's IT applications, systems, and onsite technology services, collaborating with academic and administrative teams and external vendors to ensure secure, reliable, and effective IT operations.

The role involves supporting educational technologies, cybersecurity, data protection, and digital classroom tools while coordinating with stakeholders to drive technology

Qualifications

• Bachelor's degree in IT or a related field.
• Minimum 5 years of IT experience including application support and systems administration.
• Experience with education technology systems and business applications.
• Experience collaborating with external IT vendors or MSPs.
• Strong proficiency with Microsoft 365, Windows, Mac, cloud services, and networking.
• Solid cybersecurity, user access management, and data protection understanding.
• Excellent communication and interpersonal skills.
• Organizational skills with the ability to manage multiple priorities.
• Proactive, solution-focused mindset with ownership from issue to resolution.

Responsibilities

• Manage and support key school applications including SIS, LMS, assessment platforms, HR/Finance systems, admissions, and Microsoft 365/Google Workspace.
• Administer user accounts, roles, permissions, and access rights for secure system access.
• Provide timely technical support, diagnosing and resolving issues to minimize downtime.
• Coordinate with external IT vendors for network, Wi-Fi, servers, connectivity, cybersecurity, and infra maintenance.
• Support system integrations, data imports/exports, APIs, and automated workflows for efficiency.
• Maintain IT asset, system, and application documentation for transparency and compliance.
• Assist teachers and staff in using technology for teaching, learning, and admin tasks.
• Introduce and support educational technologies to foster school-wide innovation.
• Implement cybersecurity measures, data protection, backups, recovery, and business continuity.
• Coordinate software upgrades, patches, and projects to keep systems current and secure.
• Manage relationships with vendors and service providers to optimize service delivery.
• Contribute to IT strategy, digital roadmap, budgeting, procurement, and continuous improvements.

Skills

Microsoft 365

Windows environments

Mac environments

Cloud services

Networking concepts

Cybersecurity basics

User access management

Troubleshooting

Communication skills

Problem solving

Education

Bachelor's degree in Information Technology / Computer Science / Information Systems / Network Engineering

Tools

Engage

iSAMS

Google Workspace

Azure / AWS cloud platforms

Job description

Company Overview

Sir Manasseh Meyer International School (SMMIS) is an international school in Singapore committed to providing a supportive, engaging, and technology-enabled learning environment for students and staff.

Job Summary

The Senior IT Engineer will lead the management and support of the School's IT applications, systems, and onsite technology services, collaborating with academic and administrative teams and external vendors to ensure secure, reliable, and effective IT operations.

Responsibilities

• Manage and support key school applications including Student Information Systems, Learning Management Systems, assessment platforms, communication portals, HR and Finance systems, admissions systems, and Microsoft 365/Google Workspace to ensure smooth daily operations.
• Administer user accounts, roles, permissions, and access rights to maintain secure and appropriate system access.
• Provide timely technical support by diagnosing and resolving application, hardware, and user-related issues to minimize downtime.
• Coordinate with external IT vendors to oversee network, Wi‑Fi, servers, internet connectivity, cybersecurity, and infrastructure maintenance.
• Support system integrations, data imports/exports, APIs, and automated workflows to enhance operational efficiency.
• Maintain accurate and up‑to‑date IT asset, system, and application documentation for transparency and compliance.
• Assist teachers and staff in effectively utilizing technology for teaching, learning, and administrative tasks.
• Introduce and support educational technologies, including AI and emerging digital tools, to foster innovation in the school environment.
• Implement cybersecurity measures, data protection protocols, backup, recovery, and business continuity plans to safeguard school data and systems.
• Coordinate software upgrades, patches, system changes, and technology projects to ensure systems remain current and secure.
• Manage relationships with application vendors, consultants, and technology service providers to optimize service delivery.
• Contribute to the School's IT strategy, digital roadmap, budgeting, procurement, and continuous technology improvements.

Preferred competencies and qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Network Engineering, or related field.
• Minimum 5 years of relevant IT experience including application support, systems administration, and IT infrastructure coordination.
• Experience supporting business applications, cloud platforms, and education technology systems.
• Experience collaborating with external IT vendors, managed service providers, or technology service providers.
• Strong proficiency with Microsoft 365, Windows and Mac environments, cloud services, and networking concepts.
• Solid understanding of cybersecurity, user access management, and data protection principles.
• Demonstrated troubleshooting, analytical, and problem‑solving skills in IT contexts.
• Excellent communication and interpersonal skills to explain technical concepts clearly to non‑technical users.
• Effective organizational skills to manage multiple priorities independently.
• Proactive and solution‑focused mindset with strong ownership of issues from identification through resolution.
• Experience with education technology and school management systems such as Engage and iSAMS is advantageous.
• Professional certifications such as Microsoft, CompTIA, or Cisco are a plus.

Other Information

Why Join SMMIS? This role offers the chance to shape and support the technology environment of an international school, working across academic and administrative functions to drive digital innovation and impact teaching, learning, and operations.

Safeguarding SMMIS is committed to safeguarding children and young people. Employment is subject to satisfactory references and background screening. Compliance with safeguarding policies is required.