Senior ISO & Quality Compliance Lead

WAVELINK MARITIME INSTITUTE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

WAVELINK MARITIME INSTITUTE PTE. LTD. is seeking a compliance and quality assurance professional to maintain ISO management system documentation, coordinate audits, and drive TPQA and EduTrust compliance across the organisation.

The role requires coordinating with multiple departments, preparing evidence, and ensuring continual improvement. The ideal candidate has solid knowledge of quality management systems, strong documentation practices, and the ability to manage multiple regulatory

Qualifications

• Diploma or Degree in Business Administration, Quality Management or a related discipline.
• Relevant working experience in compliance, quality assurance or related functions.
• Good knowledge of compliance, quality management systems and documentation requirements.
• Good written and verbal communication skills.
• Strong organisational and coordination skills.
• Good attention to detail and ability to maintain accurate records and documentation.
• Able to liaise and work effectively with different departments and stakeholders.
• Able to work dependently and manage multiple tasks and timelines.

Responsibilities

• Maintain and review the ISO management system documentation, including policies, manuals, procedures, forms and records, to ensure continued alignment with applicable ISO requirements.
• Coordinate the annual internal audit programme, including audit schedules, audit preparation, evidence collation, reporting and follow-up of findings.
• Monitor non-conformities, observations, risks, opportunities and corrective actions, and follow up with process owners to ensure timely closure and evidence of effectiveness.
• Support external certification, surveillance and recertification audits, including liaison with the certification body and coordination of requested documents and evidence.
• Coordinate Management Review inputs, records, action items and follow-up, and maintain audit-ready evidence of continual improvement.
• Promote awareness of ISO requirements and support departments in applying approved procedures and document-control practices.
• Develop, prepare, update and maintain WMI's Policy and Operations Manual and supporting documents in accordance with TPQA requirements.
• Liaise and coordinate with all departments and process owners to obtain operational inputs, develop the Policy and Operations Manual, gather evidence and ensure that documented processes reflect actual practices.
• Establish and maintain the TPQA compliance framework, including requirement mapping, document control and an organised evidence repository.
• Conduct readiness reviews, identify documentation or implementation gaps, and follow up with process owners on corrective and improvement actions.
• Coordinate TPQA assessments, interviews and verification activities, including evidence preparation, document retrieval and responses to assessors.
• Maintain records of TPQA submissions, assessor queries, findings, responses and closure evidence.
• Develop, prepare, update and maintain EduTrust compliance documentation and supporting records.
• Lead and coordinate EduTrust self-assessments, renewal exercises, audits and regulatory reviews, including requirement mapping, gap analysis, evidence preparation, responses to queries, corrective actions and follow-up activities.
• Maintain an audit-ready repository of EduTrust records, submissions, approvals, correspondence and compliance evidence.
• b) Any other duties as assigned

Skills

Communication skills

Organisational skills

Coordination skills

Attention to detail

Liaising with stakeholders

Independent work

Multitasking

Education

Diploma or Degree in Business Administration

Quality Management related degree

Job description

WAVELINK MARITIME INSTITUTE PTE. LTD. is seeking a compliance and quality assurance professional to maintain ISO management system documentation, coordinate audits, and drive TPQA and EduTrust compliance across the organisation.

The role requires coordinating with multiple departments, preparing evidence, and ensuring continual improvement. The ideal candidate has solid knowledge of quality management systems, strong documentation practices, and the ability to manage multiple regulatory