Senior Infrastructure Engineer (Pre Sales) - Server / Storage / Backup Solutioning

NCS Group; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

NCS Group is looking for a professional specializing in technical pre-sales support across Singapore. Your role will involve engaging customers in server and cloud solutions, providing comprehensive proposals, and ensuring that project implementation aligns with customer requirements.

To qualify, you should have over 5 years of experience in Systems and Cloud technologies, strong OS knowledge, and effective customer service skills. Join a dynamic team and make a significant impact in a leading tech firm.

Qualifications

• 5+ years of experience in Systems, Storage, and cloud technologies.
• Hands-on experience with various operating systems like Windows and Linux.
• Knowledge of virtualization, containers, and cloud technologies.

Responsibilities

• Provide technical pre-sales support for server/cloud solutions.
• Engage with customers to understand requirements and propose solutions.
• Prepare compliance documents and engage the service delivery team.

Skills

Technical pre-sales support

Customer service orientation

Team collaboration

Problem-solving

Tools

AWS

Azure

Google Cloud Platform

Pure Storage

Dell

Job description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large‑scale, mission‑critical, and multi‑platform projects for governments and enterprises in Singapore and the APAC region.

Job Description

• Provide expert technical pre‑sales support for opportunities involving servers, storage, backup and cloud solution.


• Early engagement with customers in selling servers, storage, backup and cloud solution.


• Understand and gather customer requirements and offer complete & cost‑effective solution.


• Prepare solution writeup, provide bill of materials, Statement of Compliance and engage Service Delivery team for professional effort.


• Ensure the completeness of technical terms and conditions.


• Conduct/Lead in technical presentation and clarification.


• Identify project risk (technical & execution) and provide mitigation measures.


• Integrate servers, storage, backup and cloud centric solution with support from other competency presales solutions consultant.


• Upon contract award; conduct transition/ handover and briefing to project implementation team on the overall solution and design.


• Keep abreast of product technology and certifications.


• Keep updated of the latest technology and develop technical capability slides.


• Attain selected product/technology certifications to maintain our premium partnership status with product principals.


• Conduct in‑house technology sharing to fellow peers.

Qualifications

• At least 5-yrs Systems, Storage and cloud experiences in Pure Storage, HPE, IBM, Dell, Hitachi Vantara, NetApp, Cisco UCS, AWS, Azure, Google Cloud Platform.


• Hand‑on experience with various OS (Microsoft Windows, Redhat Linux, Ubuntu Linux, Solaris, etc.) and virtualised platforms (VMware, Microsoft Hyper‑V, KVM, Nutanix AHV, AIX LPAR, Solaris LDOM and Containers).


• Good knowledge of backup and archival solution such as Cohesity DataProtect, Veritas NetBackup, Veeam, Rubrik, Commvault, Dell Networker/Avamar/PowerProtect, Dell Data Domain, Acronis, Arcserve, etc.


• Good knowledge in virtualization, containers and cloud (IaaS) technology.


• Customer service oriented, good team player, technically inclined.


• Must be effective in working both independently and in a team setting.

Desired Skills & Certifications (preferred)

• Product and technology certifications such as MCSE/MCITP, Server (Dell, HPE, IBM, Cisco UCS), Storage (Dell, Hitachi Vantara, HPE, Pure Storage), Backup (Cohesity DataProtect, Veritas NetBackup, Veeam, Rubrik, Commvault, Dell Networker/Avamar/PowerProtect, Dell Data Domain, Acronis).