Senior Industrial Designer

Hard Problems; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

The Centre for Healthcare Innovation Living Lab (CHILL) invites an experienced Senior Assistant Manager to lead industrial design and product development at Tan Tock Seng Hospital. You will guide user research, concept development, and vendor engagement across the full lifecycle from early ideas to manufacture-ready prototypes.

You will build CMF specifications, ensure ISO/ FDA/HSA compliance where applicable, and deliver workshops to uplift prototyping skills among healthcare professionals.

Qualifications

• Five+ years of experience in industrial design or design engineering with a portfolio of physical products.
• Experience manufacturing prototypes and managing vendors for mid-to-high fidelity outputs.
• Bachelor-level degree in Industrial Design, Mechanical Engineering or related field.

Responsibilities

• Run user research with healthcare professionals, patients, caregivers, and residents to define product requirements.
• Conduct market research to map existing or comparable product solutions.
• Lead concept development and ideation sessions; prioritise concepts for prototyping.
• Create and update CAD models, drawings, and documentation using Rhino, Fusion 360, SolidWorks/Autodesk, Illustrator.
• Build low-to-mid fidelity prototypes via 3D printing, machining, and basic fabrication; define CMF specs.
• Ensure prototypes are suitable for mass manufacture and comply with ISO 13485, FDA, and HSA guidelines where applicable.
• Design and conduct user tests in lab and real-world settings; document outcomes and next steps.
• Source and manage third-party vendors for prototypes and manufactured products; write specs and manage change requests.
• Maintain comprehensive project documentation and coordinate with NHG IP office to protect product IP.
• Deliver workshops to build prototyping skills among healthcare professionals.

Skills

Industrial design

Prototype development

Vendor management

3D modeling

CAD

Documentation

Workshop facilitation

Education

Bachelor's degree in Industrial Design

Bachelor's degree in Mechanical Engineering

Tools

Rhinoceros 3D

Fusion 360

SolidWorks/Autodesk

Adobe Illustrator

Adobe Photoshop

Figma

Job description

The Centre for Healthcare Innovation Living Lab (CHILL) is an in-house prototyping and testing lab under the Centre for Healthcare Innovation (CHI), part of the National Healthcare Group (NHG) in Singapore. NHG spans Tan Tock Seng Hospital, Khoo Teck Puat Hospital, Woodlands Hospital, the Institute of Mental Health, and NHGP Polyclinics. CHILL works with healthcare professionals across these institutions to design, prototype, test, and scale physical product innovations that improve patient outcomes and the working experience of healthcare workers.

The role

This Senior Assistant Manager position sits within the Kaizen Office at CHI and is hosted at Tan Tock Seng Hospital. The role covers the full industrial design and product development lifecycle, from early user research through to vendor-managed manufacturing, and includes a capability-building component in which you teach prototyping skills to healthcare professionals.

What you would do

• Run user research with healthcare professionals, patients, caregivers, and residents to understand problems, define product requirements, and identify nice-to-have features.
• Conduct market research to map existing or comparable product solutions.
• Lead concept development and ideation sessions, and systematically prioritise concepts for prototyping and testing.
• Create and update CAD models, drawings, and documentation using tools such as Rhinoceros 3D, Fusion 360, Solidworks/Autodesk, and Adobe Illustrator.
• Build low-to-mid fidelity prototypes using rapid-prototyping methods including 3D printing, machining, and basic fabrication, and define colour, material, and finish (CMF) specifications.
• Ensure prototypes are designed for eventual mass manufacture and comply with relevant standards (ISO 13485, FDA, HSA guidelines) where applicable.
• Design and conduct user tests in lab-based and real-world settings, document outcomes, and propose next steps.
• Source, engage, and manage third-party vendors for medium-to-high fidelity prototypes and manufactured products, including writing requirement specifications and managing change requests.
• Maintain comprehensive project documentation for each phase of work and work with NHG's intellectual property office to protect product IP where applicable.
• Deliver structured workshops and project-based learning sessions to build basic prototyping and testing competencies among healthcare professionals.

What they are looking for

• At least 5 years of experience as an industrial designer or design engineer, with a strong portfolio in physical products, ideally gained within or serving large organisations.
• Prior experience creating physical prototypes and managing vendors for medium-to-high fidelity prototypes or manufactured products.
• At least a Bachelor's degree in Industrial Design, Mechanical Engineering, or a related field.
• Strong understanding of industrial design fundamentals, materials, and manufacturing processes.
• Proficiency in industrial design tools including Adobe Illustrator, Adobe Photoshop, Solidworks/Autodesk, Rhinoceros 3D, Fusion 360, and Figma.
• Experience leading and facilitating co-creation and design workshops.
• Good communication, documentation, and problem-solving skills, with curiosity and willingness to learn.
• Ability to work independently and within multidisciplinary teams.
• Strong interest in product design for healthcare settings.