Senior / Healthcare Assistant (Portering), Operation Support Services

National Cancer Centre Singapore Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

National Cancer Centre Singapore (NCCS) is seeking a Senior/Healthcare Attendant to ensure smooth movement of patients and equipment across Outram centres. You will handle patient transport, records delivery, and operate the e-portering system with a focus on safety and efficiency.

The role requires good English reading/writing, strong communication, and the ability to work both independently and as part of a team. Healthcare experience is advantageous.

Qualifications

• Excellent communication and interpersonal skill.
• Ability to work independently and as a team.
• Basic reading and writing skills in English.
• Basic IT knowledge is required to handle e-portering system and computer.

Responsibilities

• Perform portering services for patients to and from clinics/wards/departments in a professional manner.
• Deliver and collect medical/patient records, specimens, equipment, supplies, medications or related items.
• Operate the centre's e-portering system efficiently.
• Handle telephone hotlines and incoming service requests.
• Coordinate and assign tasks to portering staff.

Skills

Communication skills

Teamwork

IT literacy

Tools

e-portering system

Job description

Senior / Healthcare Assistant (Portering)

The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore’s public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow.

About the Role

As a Senior/Healthcare Attendant, you will play a crucial role in ensuring the smooth and efficient movement of patients and equipment within Outram centres/hospital environment.

Some Key Responsibilities Include:

• Perform portering services for patients to and from clinics/wards/department/external centres in a professional manner while ensuring their comfort and safety
• Deliver and collect medical/patient records, specimens, equipment’s, supplies, medications or any other patient/medical related items within Outram centres/hospital environment
• Efficiently operate the centre/hospital's e-portering system
• Handle telephone hotlines and incoming service requests
• Coordinate and assign tasks to portering staff
• Providing a friendly and professional service to patients, visitors and staffs
• Comply with quality service, safety and health requirements
• Build strong relationship and teamwork with stakeholders and to anticipate their needs

Job Requirements

• Previous experience in a similar role in healthcare setting will be advantageous
• Basic reading and writing skills in English
• Excellent communication and interpersonal skill
• Ability to work independently and as a team
• Basic IT knowledge is required to handle e-portering system and computer