Senior Executive, Sales Operations

GoNetZero™; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GoNetZero is seeking a Senior Executive, Sales Operations to drive operational excellence for sales planning, governance, and carbon transaction support. You will ensure documentation, tracking, and coordination with registries, improving data accuracy and execution readiness across our growing business.

The role focuses on supporting CRM adoption, dashboards, and cross-functional collaboration with internal teams and external registries to minimise errors and rework.

Qualifications

• Excellent communication and collaboration abilities with cross-functional teams.
• Ability to translate business needs into operational processes and documentation.
• Experience with data analytics and CRM platforms to support sales operations.

Responsibilities

• Support sales planning and governance across carbon and REC transactions.
• Coordinate with registries and internal stakeholders to ensure accurate transaction records.
• Maintain data accuracy and audit-ready records in registries and systems.
• Assist in invoicing, settlement, and issue resolution within agreed timelines.
• Standardise processes and reduce handoffs to speed up deal execution.
• Act as SME for sales and business operations, driving continuous improvements.

Skills

Communication skills

Interpersonal skills

Education

Bachelor’s Degree in a relevant field

2–5 years experience

Tools

CRM

PowerBI

Job description

Senior Executive, Sales Operations

About the Company

GoNetZero™ is the carbon management business of Sembcorp Industries, providing market-based decarbonisation solutions including advising on, sourcing, and supplying of energy attribute certificates, carbon credits and renewable energy power purchase agreements to commercial and industrial clients across the world.

Key Responsibilities

We are looking for a Sales Operations Executive to drive operational excellence across sales planning, business operations, and carbon transaction support. This role will support the effective adoption of CRM systems and dashboards, strengthen governance and process discipline across carbon and REC transactions, and ensure accurate documentation, tracking, reporting, and coordination with internal stakeholders and external registries. The successful candidate will play a key role in improving operational efficiency, data accuracy, and execution readiness for a growing business.

Role and Responsibilities

• Support carbon transaction operations, including coordination of compliance and voluntary carbon credit trades, ensuring accurate documentation, complete transaction tracking, and timely alignment with internal governance processes to minimise processing errors and reduce rework
• Oversee operational aspects of the carbon trade lifecycle where applicable, including deal capture validation, reconciliation checkpoints, and coordination with finance to support timely invoicing, settlement, and issue resolution within agreed turnaround times
• Manage interactions with external carbon registries such as Verra, Gold Standard, and relevant compliance registries for account administration, credit transfers, and retirements, ensuring registry activities are completed accurately, on time, and in line with internal controls and audit requirements
• Maintain oversight of carbon inventory positions within registries and internal systems, ensuring timely updates, high data accuracy, and audit-ready records for reporting purposes, with clear reconciliation discipline and minimal data discrepancies
• Partner with the commercial team to improve execution readiness for carbon and REC transactions, including process standardisation, documentation alignment, and reduction of operational handoff gaps to improve deal execution speed and consistency
• Serve as a subject matter expert on sales and business operational processes and be a resource for internal departments to execute with rigor and excellence, supporting continuous improvement in process compliance, stakeholder responsiveness, and operational effectiveness

Our Culture at Sembcorp

At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition. We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition. Join us in making a real impact!

This is a 100% in-office position. The successful candidate must be available to work from our corporate office during regular business hours.

Preferred Skills

• Bachelor’s Degree in a relevant field with 2-5 years of work experience
• Experience with sales software and data analytics tools e.g. CRM, PowerBI required
• Experience in the Renewable Energy Certificates or Carbon Management sectors would be an added advantage.
• Familiarity with carbon market infrastructure, including registries (e.g. Verra, Gold Standard) and basic understanding of voluntary and compliance carbon markets, would be advantageous
• Self-motivated team player with strong communication and interpersonal skills