Senior Executive, Operations

SMRT Corporation, Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SMRT Corporation Ltd in Singapore seeks a Senior Operations Executive to provide comprehensive administrative, operational, and systems support for SAO and SA. You will coordinate maintenance, asset management, and advertising inventories while ensuring data accuracy and process compliance.

You will act as a key system user for SAP, Ariba, Broadsign, and CMS platforms, delivering first‑level support, user access, testing, and UAT coordination to drive operational excellence.

Qualifications

• Diploma in Business Administration, Operations Management or related discipline preferred.
• Minimum of 10 years of relevant working experience in operations, administration, maintenance coordination, asset management, or business support functions.
• Proven experience in an Operations Executive, Administrative Executive, Systems Administrator, or similar role.
• Experience coordinating with vendors, contractors, clients, and government agencies is an asset.
• Strong proficiency in Microsoft Excel, Word, PowerPoint, and reporting tools with good analytical and data management capabilities.

Responsibilities

• Report to Senior Operation Manager and cover day-to-day administrative and operational activities for SAO and SA.
• Prepare operational reports, meeting materials, and business updates.
• Maintain documentation and records of contracts, purchase orders, invoices, maintenance activities, and transactions.
• Coordinate maintenance activities for advertising and operational assets; monitor service requests and contractor performance.
• Track asset inventories and maintenance records across shelters and assets; monitor budgets and procurement.

Skills

MS Excel

MS Word

PowerPoint

Reporting tools

Analytical thinking

Data management

Organizational skills

Time management

Communication skills

Stakeholder management

Independent work

Attention to detail

Education

Diploma in Business Administration

Tools

SAP

Ariba

Broadsign

CMS platforms

Job description

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The Senior Operation Executive is responsible for providing administrative, operational, and systems support across Stellar Ace Outdoor (SAO) and Stellar Ace (SA). The role supports maintenance operations, advertising asset management, business administration, and operational excellence initiatives involving bus shelters, taxi shelters, Trains’ assets, advertising inventories, and other company-managed assets.

The incumbent will serve as a key system user and administrator for various business and operational systems, ensuring data accuracy, process compliance, effective system utilization, and continuous process improvement. The role also involves coordinating with internal departments, external stakeholders, contractors, suppliers, and authorities to support smooth business operations.

Responsibilities

You will report to Senior Operation Manager. Your job responsibilities shall cover:

• Operations & Administration • Manage day-to-day administrative and operational activities supporting Stellar Ace (SA) and Stellar Ace Outdoor (SAO).
• Prepare operational reports, meeting materials, and business updates.
• Maintain proper documentation and records of contracts, purchase orders, invoices, maintenance activities, and business transactions.
• Maintenance & Asset Coordination • Coordinate preventive, corrective, and ad-hoc maintenance activities for advertising and operational assets.
• Monitor maintenance schedules, service requests, defect rectifications, and contractor performance.
• Track asset inventories and maintenance records across bus shelters, taxi shelters, Trains\' advertising assets, and other associated infrastructure and inventories.
• Stakeholder & Vendor Management • Coordinate meetings, site visits, project reviews, and follow-up actions with key stakeholders.
• Support contract administration and ensure vendors comply with service level requirements and contractual obligations.
• Foster effective working relationships with internal departments and external business partners.
• Systems Administration & Operations Excellence • Act as the Key User for enterprise and operational systems, including SAP modules, Ariba, Broadsign, CMS platforms, maintenance management systems, and other business applications.
• Provide first-level support and guidance to users on system-related matters and workflows.
• Coordinate user access management, system testing, enhancement requests, and User Acceptance Testing (UAT).

Qualifications & Work Experience

• Diploma in Business Administration, Operations Management or a related discipline preferred.
• A minimum of 10 years of relevant working experience in operations, administration, maintenance coordination, asset management, or business support functions.
• Proven experience in an Operations Executive, Administrative Executive, Systems Administrator, or similar operational support role.
• Experience in coordinating with vendors, contractors, clients, and government agencies will be an added advantage.
• Strong proficiency in Microsoft Excel, Word, PowerPoint, and reporting tools.Strong analytical, problem-solving, and data management capabilities.
• Excellent organisational, planning, and time-management skills.
• Good communication, interpersonal, and stakeholder management skills.
• Self-motivated, proactive, and committed to operational excellence and continuous improvement.
• Able to work independently while effectively collaborating across departments and external stakeholders.
• Strong attention to detail with the ability to identify data discrepancies, process gaps, and improvement opportunities.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, theEast-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision

Moving People. Enhancing Lifestyles

Core Values

Respect, Integrity, Safety & Service, Excellence