Personal Assistant & HR Administrative Assistant

SMRT Corporation, Ltd.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

SMRT Corporation Ltd is seeking a Personal Assistant & HR Administrative Assistant to support the CEO and Human Resources across key admin areas in Singapore. The role requires discretion, responsiveness, and the ability to handle multiple workstreams in a fast-paced environment.

You will manage calendars, coordinate travel, handle gatekeeping communications, coordinate training and events, and assist with HR operations including LMS and government surveys, while ensuring smooth day-to-day

Qualifications

• Diploma in Business Administration, HR or related field.
• Proven experience in executive support and/or HR administration.
• Strong organisational and time management skills, multitasking ability.
• High level of discretion and professionalism with confidential information.
• Excellent written and verbal communication skills.
• Self-motivated, proactive and able to work independently.
• Strong attention to detail and follow-through.
• Comfortable in a fast-paced, dynamic environment.

Responsibilities

• Provide confidential administrative and operational support to the CEO.
• Manage complex calendars, coordinate meetings and travel logistics.
• Handle correspondence, gatekeeping, and stakeholder liaison.
• Support HR functions: LMS, training registrations, events and surveys.
• Prepare meeting agendas, minutes and action-item tracking.
• Coordinate government surveys and reporting.
• Assist with reconciliation of payments with Finance (grants/subsidies).
• Undertake ad hoc duties as assigned by the CEO or HR team.

Skills

Proactiveness & Initiative

Follow-through

Adaptability

Stakeholder Management

Confidentiality & Integrity

Education

Diploma in Business Administration, HR or related field

Job description

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Personal Assistant & HR Administrative Assistant

Job Purpose

This role will hand to handle confidential information by serving as a trusted assistant to the CEO (main responsibility) while supporting the Human Resources function in key administrative areas.
The incumbent must demonstrate exceptional discretion, responsiveness, strong follow-through, and the ability to anticipate needs in a fast-paced and dynamic environment. Reporting to the CEO, the successful incumbent must be able to handle multiple workstreams and competing interests concurrently.

Responsibilities

• Provide comprehensive, proactive, and confidential administrative and operational support to the CEO:
  • Calendar & Schedule Management
    • Manage complex calendars across internal and external commitments
    • Coordinate meetings, appointments, and events, ensuring optimal time prioritisation
    • Anticipate scheduling conflicts and proactively resolve them
  • Correspondence & Communication
    • Act as a gatekeeper, prioritising and managing incoming requests
    • Liaise with internal stakeholders, external partners, and government agencies where required
  • Travel & Logistics Coordination
    • Arrange travel itineraries, accommodation, and transport
    • Manage claims and expense reporting
  • Operational & Personal Support
    • Handle confidential matters with professionalism and discretion
    • Provide ad hoc support for both corporate and public-facing responsibilities
    • Anticipate needs and take initiative to ensure smooth day-to-day operations
  • Meeting & Event Support
    • Prepare meeting agendas, briefing materials, and presentations
    • Take minutes and track action items, ensuring timely follow-through
    • Coordinate logistics for meetings, events, and official engagements
• Human Resources Administration by providing administrative support across key HR functions:
  • Training Administration
    • Serve as the Point of Contact (POC) for the organisation’s Learning Management System (LMS)
    • Coordinate training registrations, vendor liaison, billing, and payment processing
  • Employee Engagement
    • Plan and support the organisation of official events; coordinate logistics, communications, and vendor management for events including Annual Management Retreat, National Day Observance Ceremony (NDOC), Employee orientation programmes, Festive celebrations and engagement initiatives
  • Government Surveys & Reporting
    • Support completion and submission of government-mandated surveys (e.g. IMDA, MOM, WSG)
  • HR Operations Support
    • Support Reconciliation of payments with Finance colleagues (i.e. Government grants/subsidies disbursements)
  • Ad Hoc Duties
    • Undertake additional administrative or project-based tasks as assigned by the CEO or HR team

Qualifications & Work Experience

• Diploma in Business Administration, Human Resources, or related field
• Proven experience in executive support and/or HR administration preferred
• Strong organisational and time management skills, with the ability to multitask effectively
• High level of discretion and professionalism in handling confidential information
• Excellent written and verbal communication skills
• Proactive, resourceful, and able to work independently with minimal supervision
• Strong attention to detail and follow-through
• Comfortable working in a fast-paced and dynamic environment

Skills

• Proactiveness & Initiative– anticipates needs and takes action without prompting
• Follow-through– ensures tasks are tracked and completed to closure
• Adaptability– able to manage shifting priorities and demands
• Stakeholder Management– builds effective working relationships internally and externally
• Confidentiality & Integrity– handles sensitive matters with utmost discretion

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, theEast-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence