Senior Executive, MICE Services

mandai wildlife group; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Mandai Wildlife Group in Singapore is seeking a dynamic Events Sales professional to drive social and corporate event sales and curate memorable experiences for partners. You will canvass new leads, maintain client relationships, prepare proposals, and coordinate pre-event activities with F&B and BD teams, while working weekends and public holidays when needed.

This role requires a diploma, a strong network, and a proactive approach to exceed targets and contribute to the growth of Mandai

Qualifications

• Minimum Diploma in Hospitality Management, Events, or related field.
• At least 2 years' experience in events sales and curation in social or corporate segments.
• Strong network of business contacts.
• Willingness to work weekends and public holidays for events.

Responsibilities

• Increase local client contacts through cold calls and follow-ups.
• Establish and enhance relationships with clients, partners, and government agencies to create new business opportunities.
• Prepare sales collaterals, quotations, and presentations to close deals.
• Establish rapport and maintain contact with clients to encourage repeated business.
• Deliver a great experience to partners and act as internal liaison for events.
• Achieve and exceed sales targets as an individual and contribute to team revenue.
• Coordinate pre-event discussions, site inspections, and event delivery.
• Perform administrative tasks related to events.
• Update and maintain sales database and leads tracking list.
• Collaborate with F&B and Business Development teams to deliver total customer experiences.
• Ensure consistent and sustainable work processes from order processing to billing.
• Communicate with customers within required time frames per company policies.
• Contribute to growth and improvement of the sales function with proactive input.
• Assist and support ad-hoc special projects.

Skills

Networking

Sales-driven

Interpersonal skills

Communication skills

Education

Diploma in Hospitality Management/Events/Business Administration or Sales & Marketing

Job description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

• Increasing local clients contacts by canvassing for sales through cold calls and regular follow ups.
• Establish new and enhance existing relationship between company, business associates, government agencies, to develop the brand thus creating new business opportunities
• Prepare sales collaterals / quotation / presentation to close business deals
• Establish rapport and maintain contact with clients to encourage repeated businesses.
• Deliver a great experience to our partners, represent our brand and act as our partners’ internal liaison.
• Achieve and exceed sales targets as an individual and contribute to team's revenue targets.
• Coordinating pre-event discussions, site inspections to execute and deliver actual event arrangements.
• Perform necessary administrative works relevant to events.
• Update and maintain sales database and leads tracking list regularly.
• Works closely with F&B and Business Development team to deliver personable services and total customer experiences.
• Ensure consistency and sustainability of the work processes from the order processing to billing processes.
• Ensure all communications with customers are handled within the required time frame and according to company’s guidelines and policies.
• Contributing to the growth and improvement of the sales function with proactive suggestions and recommendations to drive business acquisitions and market awareness.
• Assist and support ad-hoc special projects / other duties.

Job Requirements:

• Minimum Diploma in Hospitality Management / Events / Business Administration or Management / Sales & Marketing or equivalent.
• Minimum 2 years working experience in driving events sales and curating events in the Social and corporate segments preferably in wedding industry.
• Possess a strong network of business contacts.
• Sales-driven and result-oriented.
• Excellent interpersonal skills with a high degree of personal energy.
• Strong written and verbal communication skills.
• Critical thinker with a strategic mind and problem-solving skills for risk/roadblock identification and proactive suggestions and recommendations.
• Pro-active team player with a positive attitude and determination to succeed.
• Willingness to work on weekends and public holidays for events.
• Class 3 driving license will be added advantage.