Senior/ Executive Manager, Partnership Engagement

The Kallang Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

The Kallang Group in Singapore seeks a seasoned leader to head Stakeholder Partnerships & Engagement, guiding the team and coordinating visits and GOH programmes at TKG events. You will drive cross‑functional collaboration with Fans and Community Engagement, Major Events, Venues and Marketing to optimise partnership impact.

You will cultivate CSR partnerships, manage budgets, and report on ROI while delivering a seamless guest experience for diverse stakeholders at high‑profile events.

Qualifications

• Bachelor’s degree in events/hospitality, business or equivalent.
• 6–10 years in stakeholder engagement, partnerships or account management.
• Experience in leading teams and managing budgets.
• Experience in events, protocol management or CSR is advantageous.

Responsibilities

• Lead the Stakeholder Engagement team for partnerships and guest management at events.
• Coordinate stakeholder visits, invitations and GOH programmes.
• Collaborate with internal teams to expand stakeholder touchpoints and ROI.
• Track partnership performance and manage budget allocations.
• Oversee event-day protocol and hospitality for guests.

Skills

Stakeholder management

Strategic thinking

Leadership

Budget management

Education

Bachelor's degree in events and hospitality management, business administration or equivalent

Job description

The Kallang is Singapore’s epicentre of excitement and the destination of choice for sport, entertainment, lifestyle and community events in Asia Pacific. Managed by The Kallang Group (TKG), The Kallang is a vibrant ecosystem in the heart of Singapore that is building on its rich legacy as a national stage and cultural landmark by hosting and organising world-class sporting events, live entertainment and inclusive community activities. The Kallang is where people come together to celebrate, play and connect – to feel alive.

Reporting to Head (Partnership Engagement), you will be responsible to lead the Stakeholder Engagement team in stakeholder partnership and engagement work, coordinating stakeholder/delegation visits and lead in stakeholder invitations and guest management at all TKG events/functions etc.

Stakeholder Partnerships & Engagement

• Provide leadership and guidance to Stakeholder Engagement team in partnership and engagement work, stakeholder visits, invitations to Guest-of-Honor for events/functions etc.
• Work with stakeholder groups such as grassroots organisations, government agencies, corporate entities, non-profit organisations to drive TKG related causes, such as Corporate Social Responsibility and other identified stakeholder engagement initiatives etc.
• Collaborate cross-functionally with internal teams from Fans and Community Engagement, Major Events, Venues and Marketing etc. to increase stakeholder engagement touchpoints and opportunities.
• Develop and implement engagement initiatives to connect with target audiences such as corporate-wide events and networking functions etc.
• Cultivate relations with CSR partners and provide additional support to the team driving The Kallang Group's philanthropic efforts and administration of the Community Fund.
• Identify and establish new stakeholder partnership opportunities to enhance the brand equity and mindshare of TKG.
• Manage relationships with stakeholders and partners, including regular communication, reporting, and partnership evaluation.
• Track and analyse partnership performance metrics, including ROI, to evaluate the effectiveness of partnership initiatives and make data-driven decisions.
• Support Head (Partnership Engagement) in managing the budget and resources allocated for stakeholder engagement’s programmes and initiatives.
• Assist in ad hoc, special projects or corporate events as required by the Head of department.

Stakeholder Site Visits

• Supervise and coordinate with internal teams and visiting parties to facilitate site visits by corporates, foreign visitors and other strategic partners.
• Ensure proper level of protocol, involvement of appropriate TKG personnel and other related arrangements are looked into for all visits.

Stakeholder Invitations & Management

• Identify and coordinate Guest-of-Honour (GOH) invitation for TKG events and functions. This includes drafting invitations and administrative programmes to GOH and guests for engagement events, managing a master database of stakeholders and partners, managing and issuing invitation tickets/passes for events to all guests etc.
• Oversee the end-to-end guest invitation journey through the CRM system, ensuring accurate tracking and seamless coordination across internal teams and external vendors, while proactively resolving issues to deliver a consistent and frictionless customer experience.
• Oversee and provide support on event day to ensure the right level of protocol and hospitality are extended to invited guests.

Requirements:

• A Bachelor's degree in a relevant field such as events and hospitality management, business administration or equivalent.
• Significant professional experience in stakeholder engagement, partnerships and account management work.
• A minimum of 6 to 10 years of relevant experience including experience in developing and implementing stakeholder engagement strategies, managing relationships with diverse stakeholders, and leading teams.
• Prior experience in events, protocol management and/or CSR will be advantageous.
• Stakeholder Management: Effectively managing relationships with various stakeholders, including internal departments, management, community groups, corporations and government entities. Strong interpersonal skills, communication skills, and the ability to build and maintain relationships are crucial.
• Strategic Thinking: Strategic mindset and the ability to develop and execute stakeholder engagement strategies aligned with the organization's goals and objectives. This includes identifying key stakeholders, assessing their interests and concerns, and developing tailored approaches to engage and communicate with them effectively.
• Leadership and Team Management: Experience in leading teams, managing budgets, and driving results is valuable. The ability to inspire and motivate a team, provide guidance, and manage resources effectively is important.

Only shortlisted candidates will be notified.

The level of appointment will depend on the qualifications and experience of the candidate.

For more information on The Kallang Group, refer to www.thekallang.com.sg