Senior Executive, IT (Transformation Projects)

Ministry of Education, Singapore (MOE); Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

The Ministry of Education (MOE) Singapore invites a Senior Executive, Information Technology (IT) to lead the development and implementation of digital systems and automated workflows in the SDCD 2 division. You will collaborate with stakeholders to map current processes and design practical, scalable solutions aligned with whole-of-government standards.

You will drive adoption, support day-to-day IT operations, and contribute to continuous improvement through user feedback, change management,

Qualifications

• 3 to 5 years of experience in digital transformation or workflow automation.
• Strong ability to map business processes and design scalable solutions.
• Experience engaging stakeholders and translating needs into technical outcomes.
• Analytical and problem-solving skills with strong communication.

Responsibilities

• Lead end-to-end development of integrated digital systems and workflow automation solutions using Open Government Products (OGP) tools and other government-approved platforms
• Engage stakeholders to map existing workflows and co-design standardised, scalable solutions
• Manage iterative improvement cycles by gathering user feedback and refining systems
• Review processes to identify areas for improvement and coordinate resolution of issues with relevant stakeholders
• Conduct briefings and sharing sessions on applications, workflow and related matters to support change management and drive user adoption
• Support day-to-day IT operations and administrative matters to ensure smooth and reliable service delivery

Skills

Business process mapping

Workflow design

Process optimisation

Stakeholder engagement

Analytical skills

Communication skills

Tools

OGP tools

Gov platforms

Job description

What The Role Is

As a Senior Executive, Information Technology (IT) in the Student Development Curriculum Division 2 (SDCD 2), you will lead the development and implementation of digital systems and automated workflows to improve the division's operational efficiency. You will work closely with stakeholders to understand existing processes, design practical solutions and drive the adoption of digital tools aligned with whole-of-government standards.

What You Will Be Working On

• Work with a team to manage the end-to-end development of integrated digital systems and workflow automation solutions using Open Government Products (OGP) tools and other government-approved platforms
• Engage various profiles of stakeholders to map existing workflows and co-design standardised, scalable solutions that address diverse operational needs
• Manage iterative improvement cycles by gathering user feedback and refining systems
• Review processes to identify areas for improvement and coordinate resolution of issues with relevant stakeholders
• Conduct briefings and sharing sessions on applications, workflow and related matters to support change management and drive user adoption
• Support day-to-day IT operations and administrative matters to ensure smooth and reliable service delivery

What We Are Looking For

• Preferably with at least 3 to 5 years of relevant experience in digital transformation, business process improvement, workflow automation, systems implementation or a related IT field
• Good understanding of business process mapping, workflow design and process optimisation methodologies
• Experience in engaging stakeholders and translating operational needs into technical solutions
• Strong analytical and problem-solving skills with a service-excellence mindset and good communication, organisational and interpersonal skills
• Self-driven and proactive, with a growth mindset and willingness to learnt As part of the processing of your application, you may be required to undergo a medical examination that will be fully paid by MOE. You will be provided with instructions regarding the medical examination. Note: The medical examination is part of the selection process and does not indicate that you have been offered the appointment.