Senior Executive, IT (Transformation Projects)

Ministry of Education; Singapore; On-site; SGD 85,000 - 120,000; Full time

Job summary

Ministry of Education in Singapore seeks a Senior Executive, Information Technology (IT) to lead digital system development and automate workflows for improved efficiency. You will collaborate with stakeholders to map processes, design practical solutions, and drive adoption aligned with government standards.

You will manage end-to-end development, engage diverse stakeholders, and guide iterative improvements while supporting daily IT operations to ensure reliable service delivery.

Qualifications

• 3–5 years in digital transformation or workflow automation.
• Strong business process mapping and design experience.
• Ability to translate operational needs into technical solutions.
• Analytical, proactive, and strong communication skills.
• Growth mindset and willingness to learn.

Responsibilities

• Lead end-to-end development of integrated digital systems and workflow automation.
• Engage stakeholders to map workflows and co-design scalable solutions.
• Gather user feedback and drive iterative improvements.
• Review processes and coordinate issue resolution with stakeholders.
• Conduct briefings on applications and change management to drive adoption.
• Support day-to-day IT operations and administrative matters.

Skills

Digital transformation

Workflow automation

Stakeholder engagement

Requirements analysis

Communication skills

Problem solving

Tools

OGP tools

Job description

What the role is:

As a Senior Executive, Information Technology (IT) in the Student Development Curriculum Division 2 (SDCD 2), you will lead the development and implementation of digital systems and automated workflows to improve the division's operational efficiency. You will work closely with stakeholders to understand existing processes, design practical solutions and drive the adoption of digital tools aligned with whole-of-government standards.

What you will be working on:

• Work with a team to manage the end-to-end development of integrated digital systems and workflow automation solutions using Open Government Products (OGP) tools and other government-approved platforms
• Engage various profiles of stakeholders to map existing workflows and co-design standardised, scalable solutions that address diverse operational needs
• Manage iterative improvement cycles by gathering user feedback and refining systems
• Review processes to identify areas for improvement and coordinate resolution of issues with relevant stakeholders
• Conduct briefings and sharing sessions on applications, workflow and related matters to support change management and drive user adoption
• Support day-to-day IT operations and administrative matters to ensure smooth and reliable service delivery

What we are looking for:

• Preferably with at least 3 to 5 years of relevant experience in digital transformation, business process improvement, workflow automation, systems implementation or a related IT field
• Good understanding of business process mapping, workflow design and process optimisation methodologies
• Experience in engaging stakeholders and translating operational needs into technical solutions
• Strong analytical and problem-solving skills with a service-excellence mindset and good communication, organisational and interpersonal skills
• Self-driven and proactive, with a growth mindset and willingness to learnt

About Ministry of Education

The wealth of a nation lies in its people - their commitment to country and community, their willingness to strive and persevere, their ability to think, achieve and excel. Our future depends on our continually renewing and regenerating our leadership and citizenry, building upon the experience of the past, learning from the circumstances of the present, and preparing for the challenges of the future. How we bring up our young at home and teach them in school will shape Singapore in the next generation.The mission of the Education Service is to mould the future of the nation, by moulding the people who will determine the future of the nation. The Service will provide our children with a balanced and well-rounded education, develop them to their full potential, and nurture them into good citizens, conscious of their responsibilities to family, society and country.