Senior Executive — Inpatient Ops & Financial Counseling

National University Polyclinics; Singapore; Vor Ort; SGD 60.000 - 90.000; Vollzeit

Zusammenfassung

National University Health System (NUH) seeks an Executive/Senior Executive for NCIS Inpatient Operations and Financial Counselling. You will manage patient journeys—from admissions through discharge—working with clinical and admin teams to coordinate billing, subsidies, and financing arrangements.

You will supervise a small team and drive process improvements in inpatient workflows, capacity planning, and collaboration with Finance, BMU, and MSW to deliver seamless patient care.

Qualifikationen

• Degree in Healthcare Administration, Business Administration, or related field.
• Minimum of 2 years of relevant experience in healthcare operations, patient services, financial counselling, billing or healthcare administration would be advantageous.
• Strong patient-service orientation and interpersonal skills.
• Strong stakeholder coordination and problem-solving skills.
• Good attention to detail, particularly when handling financial information.
• Good written and verbal communication skills.
• Proficient in Microsoft Excel and PowerPoint.
• Able to work independently as well as collaboratively within a multidisciplinary environment.
• Flexible, adaptable, and able to work under pressure.

Aufgaben

• Coordinate patient financial arrangements, deposits, subsidies, insurance/Medisave-related requirements and other approved financing.
• Handle complex FC cases and escalate issues to stakeholders.
• Support inpatient operational workflows, admissions, transfers, discharge processes and patient-flow activities.
• Collaborate with clinicians, nurses, and admin teams to resolve operational issues.
• Review inpatient workflows and identify improvements to address gaps, delays, or recurring issues.
• Coordinate with Finance on charge codes, pricing updates, and financial workflows for inpatient services.
• Facilitate resolution of billing discrepancies and incorrect charges.
• Monitor inpatient bed requirements and ensure capacity for NCIS patients.

Kenntnisse

Patient service orientation

Interpersonal skills

Stakeholder coordination

Problem solving

Attention to detail

Written communication

Verbal communication

Analytical skills

Report writing

Independent worker

Ausbildung

Degree in Healthcare Administration

Degree in Business Administration

Tools

Microsoft Excel

PowerPoint

Jobbeschreibung

National University Health System (NUH) seeks an Executive/Senior Executive for NCIS Inpatient Operations and Financial Counselling. You will manage patient journeys—from admissions through discharge—working with clinical and admin teams to coordinate billing, subsidies, and financing arrangements.

You will supervise a small team and drive process improvements in inpatient workflows, capacity planning, and collaboration with Finance, BMU, and MSW to deliver seamless patient care.