Senior Executive, Inpatient Operations

NHG Health Group; Singapore; On-site; SGD 52,000 - 80,000; Full time

Job summary

NHG Health Group is seeking an Assistant Manager / Senior Executive to lead inpatient operations transformation at TTSH, focusing on care redesign, digitalisation, and workforce sustainability. You will coordinate projects across ICU, HDU, Wards, and Ren Ci, partnering Medical, Nursing and Allied Health to implement new care models, automation, and process improvements, driving data-driven outcomes.

The role requires a Bachelor's degree and 1–3 years of PM/healthcare experience, strong

Qualifications

• Bachelor’s degree or higher required.
• 1–3 years in PM/healthcare ops or transformation.
• Strong analytical and stakeholder management skills.
• Good communication and teamwork across multidisciplinary teams.

Responsibilities

• Coordinate hospital transformation projects in inpatient operations.
• Partner Medical, Nursing and Allied Health to drive care delivery models.
• Collaborate with ICU, HDU, Wards and Ren Ci to implement redesign and automation.
• Manage projects through planning, implementation, monitoring and procurement.
• Analyze workflows and implement sustainable improvements for patient outcomes.
• Engage stakeholders across clinical, operations and support services.
• Monitor project performance and prepare data-driven reports.
• Support departmental goals aligned with TTSH's priorities.
• Undertake special projects as assigned.

Skills

Project management

Healthcare operations

Stakeholder engagement

Analytical skills

MS Office

Education

Bachelor's degree or higher in a relevant discipline

Tools

MS Office

Job description

Reporting to the Sr Manager / Manager, TTSH Inpatient Operations, the Asst Manager / Sr Executive will drive inpatient operational excellence through care transformation, process redesign, digitalisation, and workforce sustainability initiatives.

Main Duties & Responsibilities

• Support and coordinate hospital transformation projects related to inpatient operations, including infrastructure, process improvement, and IT initiatives.
• Partner Medical, Nursing and Allied Health leads to drive Hospital without Walls strategy through innovative care delivery and operational models.
• Partner Nursing and multidisciplinary teams across ICU, HDU, General Wards, and TTSH Wards @ Ren Ci to implement care redesign, automation, digitalisation, and job redesign initiatives.
• Manage inpatient-related projects across the project lifecycle, including planning, implementation, monitoring, funding applications, and procurement.
• Analyse workflows, identify improvement opportunities, and implement sustainable solutions to enhance patient outcomes and operational efficiency.
• Engage and collaborate with clinical, nursing, operations, and support services stakeholders to drive change and achieve project objectives.
• Monitor project performance and prepare reports to support data-driven decision-making.
• Support departmental goals aligned with TTSH's strategic priorities.
• Undertake special projects and other duties as assigned.

Requirements

• Bachelor's degree or higher in a relevant discipline.
• 1-3 years of experience in project management, healthcare operations, process improvement, or transformation initiatives; healthcare experience is advantageous.
• Strong analytical, problem-solving, project management, and stakeholder engagement skills.
• Effective communication and interpersonal skills with the ability to work across multidisciplinary teams.
• Proficient in Microsoft Office applications.
• Self-driven, adaptable, and able to thrive in a dynamic environment.
• Candidates without prior experience but with strong learning agility and interest in healthcare transformation are welcome to apply.
• More experienced candidates may be considered for a senior role.